11623 West Ave, San Antonio, TX | Directions 7821329.546275 -98.509486
Mon. - Sun. 10:30am - 11pm
Neighborhoods: Greater Harmony Hils, Northeast San Antonio
This one is the worst by far the normal mistakes of wrong orders is the least of their issues, The window person is the rudest unprofessional person. The manager has been advised he could care less. You can get to the window you will always have a 20 min wait. if you want a 10 piece meal with white meat you will wait 11:00am. 2:00pm, 5:00pm they never have anything other than chicken legs. if they do happen to have white meat the dumb woman acts like your stealing food from one of her children! The last time I went this person because they were out of chicken again i asked for a 10 piece mixed meal with thighs and the rest white meat. She told me that would be $30.00 I asked why? she said well Ma'am real snotty you want special pieces. I said no I don't you still don't have anything cooked it's your mistake not mine. Instead of customer service you get blamed for their inability to run a kitchen. They would do better to run a soup kitchen since they don't serve meat! I won't be back I know Church's chicken is better than this dump hiding behind the big yellow sign. No one here has the ability to run a business, the cowardly manager all the way down to the fat girl at the window. Save your money go to another one or better yet go to Bill Millers.
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