Chandler >Special Trade Contractors > Grace Plumbing SVC INC
3235 N Arizona Ave # 3, Chandler, AZ | Directions 8522533.353798 -111.841798
On time. Interesting technician. Did a good job and explained what he was doing
Grace Plumbing has done an excellent job and they are very professional. They were out within 3 hours of my emergency and stayed for hours until they got all the work done. Todd and Mike especially were great! Thank you so much!
My home warranty referred me to Grace plumbing services. I was extremely happy with the services. They called a half hour before they showed up, which they told me that they would. Steve was my service man, he was polite and went straight to work. He had hot water coming out of my tub in a very short time. If any friends or family needed any plumbing services I was refer them to Grace plumbing services .
Had a main drain clogged. Could not use any plumbing the the house...my wife's worst nightmare. Have a home warranty through AHS and called them on the Sat before XMAS. They told me they had one company, Grace Plumbing, that could come out on Sunday. Grace called me on Sunday around 9:30 am that they would be at my house in half an hour and they showed up on time. Bill was the technician....real nice guy He found the clog at around 80' and was done in an hour or so. I couldn't have had a better experience. I know some of the posts said they had nightmares with this company, but I had a great experience. Thanked Bill for coming on a Sunday.
I really wish I could award 6 stars! I am surprised by the negative reviews below, but maybe there is something different with people who homeowners warranties. I just had a visit from these guys and it was a great experience! Even Parker's & Son's is booked up until the end of tomorrow because of all of the frozen pipe emergencies this weekend, and even they are usually here lickety-split!
The plumber named Kelly from Grace, on the other hand, was here in about 45 minutes (he was in the area). I think I have a new plumbing company when emergencies arise. He got here fast, he diagnosed the issues fast, he worked reasonably fast, he stayed at his quoted price (even when more unexpected pipe issues half way through the job, creating more work for him), and took his time showing me how the pipes froze and how to prevent it from happening again. He even dealt with my landlord toboot, thanks!!! Kelly was exactly what I want and expect from a plumber: friendly, knowledgeable, gets in, gets it done, and off he goes.
The total for the work was more than I wanted to pay, about $250, but that included a $75 Sunday fee and the price is apparently comparable. Besides, it was done right. He showed me what he did with the busted pipes up on the roof, and they look like a clean and high-quality job. Despite paying more than I wanted, I still tipped Kelly way-over my normal 10% on services, he rocks!
I had a mess at the main water meter. Grace Plumbing sent Joe who was execellent, very knowledgable and very friendly . He went the extra mile to make sure the connection would be correct once the water was turned on. I would highly recommend this company to anyone.
I had a hot water Heater problem: Called my homeowners warranty Co. (AHS) and they send out Grace Plumbing The Tech arrived on time. Checked out the problem which was the electrical control center was bad and needed to be replaced. It was Friday PM and he had to order a part from the company Bradford White which is in Michigan the part arrived Tuesday late and I scheduled to have it installed Thursday am 1st appointment. They showed up on time btw I got a 30min heads up phone call.
The tech finished the work and all is well.
Repaired in timely manner, Mark was freiendly; he had a good sense of humor. He knows what the problem was. I would call Mark @ Grace for future repairs, if any.
The technician who came to fix the water heater was very professional and he answer all my questions.
Show up at the time they say he will and he did fix the water heater.
Grace on time and answered questions re the problem. So far appears corrected.
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