622 City Park Ave, New Orleans, LA | Directions 7011929.983883 -90.104308
Neighborhoods: Lakeview, City Park
Not Worth the high price – We hired this company to do inspections on a property and paid $3,000 for structural, mold and home inspection. Once they were done, we realized that they didn't inspect the fireplaces, did not do termite inspection and during inspection, did not test electrical outlets on the floor. I had to remind them to do that. It took five days to return the home report, but mold report was finally given to us verbally on the last day of our inspection period which was on a Friday afternoon. ( I called everyday 2-3 times a day and my call was never answered. I finally 'caught' someone that answered the phone and complained) We did not have any time to get mold specialist out to the house before the inspection period expired. We finally got the mold report (written) the following day after our inspection period expired and received it from the VP of the company, NOT the guy that did the inspection. The guy that did the inspection was the VPs son and we never heard from him again. As a result, the contract on this house was cancelled. Not one person from this company called or emailed an apology or explanation. For the price you pay, everything should be inspected and reports given in a timely manner. We were completely disappointed by their performance and wish we had our money back and the house of our dreams.
I would like a follow up. – The above review was never followed up. What ever happened to the plumbing? Were they ever found at fault? I had them do an inspection on my property and they were incredibly helpful. I paid special attention to the plumbing part of the inspection, they do a noninvasive inspection. It is visual and operational (hot cold on the proper sides, and visible evidence of past or current leaks). I would take a review like the above with a grain of salt.
possible damage to plumbing during inspections – Gurtler brothe'r found a leak in one of my bathrooms as the result of a customer's inspection. It is funny that the two inspection companies before that are Nationally recognized did not find these problems that caused my bathroom with new plumbing to flood 2 weeks before. I guess being a friend of the person that is trying to buy the house helps. There will be a proper investigation and if Gurtler Brothers was found to be at fault for the "NEW" leaks in my home they absolutely will be held accountable.
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