Taxis >Yellow Cab
500 Kinley Ave NE, Albuquerque, NM | Directions 8710235.096179 -106.640159
Neighborhoods: Valley, Santa Barbara-Martineztown
We waited for one hour and fifteen minutes for Abq Cab and they never showed up so we called Yellow Cab and they were there within the time they told us. After the long wait in the cold rain outside after the fireworks display, Yellow Cab was our salvation since it was near midnight and I have a sprained knee and couldn't walk the 14 blocks home. Thank you for delivering what you promised. And the driver was super nice too.
@benehill 1) Yellow Cab has 100 taxis, up to 60 on the streets at a time. You probably had the other, smaller cab company and got the name of the company wrong. 2) We have only two 'black' cabbies. One is new, very nice and happy guy from Alabama. The other, 'Tony,' is the friendliest, most personable guy I've ever met. He collects pens (writing instruments) and I've never seen a frown on his face. Ask for Cab# 231, and you will get Tony if he is on duty. 3) With that many cabs and working as Independent Contract Carriers, Yellow Cabbies are the most highly-motivated drivers on the road, i.e., the harder and better we work, the more money we can make. We guarantee pickup in "5 to 20" minutes, and if the phone operators get 'creative' and suggest 45 minutes when we are busy, like New Years Eve, the drivers get very upset because the fares are suprised to see us get there in half the promised time. 4) Whoever purchased the green street signs for Albuquerque got ripped off; they are nearly impossible to read at night. But with our dispatcher to help and GPS (and dozens of helpful drivers on the radio), we never 'lose' an address. So, give the driver a break, he was probably a newbie, or you had the company wrong.
Finally, New Years and 2 AM, or if a late arriving plane at the airport arrives during bar rush, there is little anyone can do about that. If we put enough cabs on the street to instantly clean up people waiting outside on the sidewalk, thrown out by the bars, half those cabbies would starve the rest of the shift.
No cab company can match Yellow-Checker of Albuquerque service due to its excellent management, mechanics, and highly-trained dispatchers. Our female phone operators are gorgeous sweethearts. People are disappointed with the other companies, and we hear stories all of the time when they are pleasantly surprised with our service and become loyal customers.
Listen to our radio dispatch, and we rarely (only a couple times a week out of a thousand calls) fail to service a call, or or so late as the fare is not there. We record every failure of service and the office investigates each one. If we are not there in 15 minutes, please call us for an ETA.
My only complaints are I was too quick getting there. "Well," I say, "Sometimes 'quick' is good!" I have been accused of taking the long route, which I never do. When I 'Go the Extra Mile' for my customers, it is a euphemism for good service. Last night, a customer got in complimenting my 'new cab smell.' I informed him that my taxi has 250,000 miles on it, and there is no such thing as a 'new cab.' However, I did share my secret . . . Armorall.
Not a Good Day for Yellow – I called at 8:30 am to request a ride at 11:30. No ride at 11:30. I called. Dispatch said another 10 minutes or so. Delayed in traffic. The cab did not show up untill 11:55 more or less. Needless to say, I was late. I called to find out what happened. Henry said it was all his fault because he's new and failed to write my phone number legibly so he was unable to call me back. He was very apologetic, but unable to suggest any incentive for me to try using Yellow again. Maybe if I ever do use them again .. no, that's not very likely. I will just ask next person to repeat my number back to me after I give it.
WORSE CAB COMPANY EVER! – I was in Albuquerque on business, Yellow Cab company is the worst in this state! "Racist,Unprofessional & horrible service" they only have 9 cabs and you will have to wait for an hour! The reason given to be was we contract our cars to independent drivers so cant account for them, so if you get robbed by one of the cabbies the company is not responsible. They are horribly racist to color, i had a black driver who I asked to pull over by the atm to get some cash out, the reply I get from him is "dont try to pull some sh!t on me" WOW! thats the kinda customer service this company gives. So I call up the operator (Bobby) to complain on how "nice" he was he said the same bs I am not responsible on how he behaves we just rent out the cars to him. Never ever will I call a Yellow Cab in New Mexico!
YELLOW CAB, THE ONLY WAY TO GO!!!!!!! – I ALWAYS USE YELLOW CAB WHEN I AM IN ALBUQUERQUE!!!! ALL OF THE DRIVERS ARE VERY FRIENDLY AND VERY KNOWLEDGEABLE OF THE CITY!!! I REALLY ENJOY USING YELLOW CAB!!!!
5 STARS FOR YELLOW CAB!!!
You little bitches – I am not an angry person, but when I call for a cab, and you call me a little bitch, this makes me want to find out where you live. Oh wait, I already have....
phone lines always buzy – n o t d e p e n d a b l e. i was waiting for 45 min. cab driver was unable to read street signs.
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