Maitland >Health Care Professionals > Cascades Medspa
531 N Maitland Ave, Maitland, FL | Directions 3275128.631818 -81.365830
Mon: 9:30am-5pm, Wed-Thu: 9:30am-5pm, Fri: 9:30am-12pm, Tue: 8:30am-5pm
I have had nothing but amazing results here. Both my skin and laser hair removal treatments have been amazing. Rick is very talented at his job and I highly recommend him to everyone. Do yourself a favor and GO to this place! You will be glad you did!
This place is AWFUL. The man who does the laser treatments (Rick) is absolutely the RUDEST person I've ever met. He acts as if you're a complete waste of his time, spending only the bare minimum time it takes to get the job done. He was MORE THAN 20 minutes late for ALL 6 appointments, and canceled my 5th appointment less than half an hour from the appointment time (I was already in the car headed there!). The office said he would call to reschedule but he never did...and he didn't return two messages from me to reschedule. I finally had to call a supervisor JUST to get the last 2 appointments I'd already paid for! The worst part?!? When my six treatments were finished, I'd only had a 50% reduction in hair (not the near 100% promised). At my last appointment he tried to charge me for a seventh (the one he had canceled!). When I complained that the treatments had not been nearly as effective as the treatments I'd done (on another body area) at another spa, he literally said "Guess you should go somewhere else then!". Seriously. When I complained at the front desk, they said they get complaints about him all the time, but that there was "nothing they could do". What an AWFUL business. I can't BELIEVE I spent money there. PLEASE take my advice and stay away!!!
Had laser done on veins around nose and tech Rick McCoy left holes in my nose where he used the laser. This guy is clearly not experienced and his "friend" Dr. Van Wert keeps him working there? Wonder why. I was told it could take up to a year to heal? Seven months later and I still have scars. Don't let this place touch your face!
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