9180 Coors Road NW, Albuquerque, NM | Directions 8712035.178360 -106.667408
Neighborhoods: Northwest, Taylor Ranch
This apartment complex scammed me out of hundreds of dollars. I chose to rent with them only because they had a deal with another service I was interested in, and they refused to hold up their end of the deal. This was even after I had checked with them to make sure the deal was valid. I had completed all of the paperwork and followed each of the steps they told me in order to claim my reward; however, they kept adding things to the list that kept me from receiving it. Which brings me to the staff... They are completely unhelpful, will ignore your emails, and avoid you at all costs. And don't even think you will get in touch with someone higher up... They will ignore you, too. The entire company really lacks any customer service skills. The only reason I rented with them was because I was told I would get money back for signing up with them. Instead, I didn't receive any money and I had to pay a complex that only treated me poorly. I chose to ignore the reviews, and now I wish that I hadn't.
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