800 W Queens St, Broken Arrow, OK | Directions 7401236.071500 -95.800719
I'm not one that enjoys going to car dealerships. As a matter of fact I hate it. Going to Nelson Nissan was entertained only because of the deals they were offering on their website. When i arrived, Taylor introduced himself as the salesman to help me find a car. (I had previously made an appointment, so he knew what I was looking for.) He let me know that he would do everything in his power to help me find a car that I would enjoy, not just in features, but in value. He gave me a test drive with lots of information.
David was great at giving me a really good trade in on my old car. James was thorough in explaining my financing and i drove away feeling I got a great deal. The car is fantastic (got an Altima S with some cool extras) and the experience changed my opinion of THAT car dealership. I'll go back without hesitation.
good quality service. – Salesman had a great attitude & smile. He was very honest the whole time. Service was great!!
5 star customer service – Very good response, I like that they fixed a recall that I didn't know about
Above and Beyond – Nelson found the exact car I wanted and had it shipped in, they went above and beyond to get the exact car I wanted when all other Nissan dealerships could not.
Honest and great customer service! – I have bought a lot of cars from all over.....Jackie Cooper, Joe Cooper, Carmax, Nelson, Etc. In My opinion, Nelson Nissan is great. They are friendly, laid back, and have an overall good atmosphere. I am in a customer service position with an International Fortune 100 company and I run into a lot of people who have different views on customer service.
The main thing I wanted to say was, If you get a high interest rate- you probably have shaky credit; If they dont "give" the car away to you I can't blame them......(Companies dont make money if they give things away); and if you had a bad experience at Nelson Nissan, you probably went in there with a bad attitude towards buying a car in the first place and would have been unhappy anywhere.
I highly recommend this dealership. Friendly, great service.
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