7135 Gilespie St, Las Vegas, NV | Directions 8911936.060840 -115.163571
go someplace else !!! – Very bad experience. They rented us a car that had been flagged dangerous to be taken out of the fleet until repaired. Both front tires were bald to the point of having holes and ready to blow. We did walk around and inspect the car but neglected to look at the tires before we left (our bad) but noticed it 2 days later when we were about to leave on a day trip to Hoover dam. Trip had to be cancelled because we had to wait around for them to bring us a replacement car. Price on internet was $39.39 and that included all fees but they charged us over $60.00 dollars a day. Go to enterprise they give all they extras and dont get greedy at the renters expense. Terrible customer service and very sneaky business practice.
Pay-Mor not Sav-Mor – Very disappointed in my car, mileage allotment, and restrictions and extra charges
Tried to book a car for 1:00 p.m. Was told to take it right away (at 8:30 a.m.), or I would lose it.
Refused to accept my third party insurance coverage, so was forced to buy theirs. $25 a day (which is $9500 a year.)
Very limited miles. 8% tax, 10% hotel fee, VLF fee, Transfee, 2% secfee, 10% nvgovsvc fee, 2% ctyrntfee, Roadside $3.95 a day, GPS $10.00. Not allowed to take care out of the city.
What a rip! Should be called PAYMOR.
Great experience – Was in Las Vegas for a convention and decided to rent a car while I was there. Renting the car was cheaper than a single taxi ride. SavMor picked me up at my Hotel for free. Car was great. Left my sunglasses in the car and the GM Jim Kalekas mailed them out to me right away.
Thanks for a great experience.
Review of Sav Mor Rental Car - Branch of Avis Rental Car – This is the MOST HORRENDOUS car rental company I have ever done business with. I've rented cars through all sorts of agencies, all over the USA, and SavMor (the branch of Avis in Las Vegas) is by far the worst! Previously, I have rented directly through Avis, with no problems at all. I cannot believe such a reputable company would own a branch with such shotty service.
Everything started out fine
TERRIBLE EXPERIENCE STAY AWAY!! $130 A DAY 4 A COMPACT CAR! – EVERYBODY PLEASE STAY AWAY!!!!
Argumentative service and surprise charges! I paid Over $130 for a compact car for 24 hours!! Only 150 miles per day and every other mile is an additional charge. Terrible customer service just argued when i pointed out i was not told that at check in.
WILL NEVER USE THEM AGAIN AND ENCOURAGE OTHERS TO STAY AWAY TOO!
NEVER AGAIN – I received a parking ticket on my way to the car return place. My flight back home was soon so I asked the attendant if they could do me a favour and charge the credit card with the amount of the ticket. (I thought that was not too much to ask.) Well, think again. Not only they charged me $25 "administration fee" but I got a letter with a hand written note accusing me of LYING. Supposedly I was trying to get away from paying it and throw the responsibility on them. When I made the phone call, the attendant made no appologies. That's CUSTOMER SERVICE!!! Obviously won't be coming back.
Smooth rental – In and out with no hassles. I read the contract so there was no surprise at the end.
SAV-MOR are My SAV-IOR – I rented a car at LAS Vegas Airport terminal after standing in line for a while at other car rentals . They had the lowest rate for mustang convertibles. They miles are quite high, but then I dont expect to drive a mint condition car every time I rent. The mustang had a steering shudder as soon as I hit I95, I went back and they gave offered me a upgrade to SUV for Same price, I declined, they gave me a nice accord with dark tint glasses for reduced price. I declined all. No problems,
Ran into family critical emergency and had to leave the car at a different hospital while i had to take a medical transport to farther place. Long story short, Car abandoned with my personal stuff still inside, Spoke to the morning agent, Manager gave me his PERSONAL CELL PHONE and I arranged some folks i know locally and they did add them over phone as additional driver to drop off the car and gather and pack my belongings
HOW MUCH BETTER CAN CUSTOMER SERVICE GET. THEY SHOWED THEY ARE HUMAN INDEED AND EMPATHIC AS WELL..
Now onwards every time I NEED TO RENT IN Las Vegas ( last place I want to visit ) ... I will rent from these guys . Ask for JIM the manager and tell him this story and tell him that I am very grateful person and a loyal customer.
RENT FROM THESE GUYS, LINES ARE QUICK AND THEY ARE A SMALL COMPANY AND NEED YOUR BUSINESS
While renting a car in Las Vegas, I dealt with "Brookes" at the rental place. He was not pleasant, talked too fast, was very condescending ans was chewing gum through the whole time!!! This was the worst EVER car renting procedure I have had!!! I will NEVER rent from this company again!!! The car was ok but was made to feel guilty because I chose to use my own car insurance that I had coverage on for this rental...nasty attitude, too many very expensive rules...not worth it...will rent from another, more pleasant car rental place...after reading all these reviews, I can see why they have a problem and wished I would have read the reviews BEFORE I decided on this company...NEVER AGAIN!!!! Publice, BE CAREFUL of this company!!!!!
BY FAR THIS IS THE WORST RENTAL CAR COMPANY EVER – While I was in Las Vegas, I rented a car from Sav-Mor for two days. At the time, they told me the daily rate was $39.00 and I declined the insurance coverage since I am fully covered under Geico. A few days after returning the rental car on time with a full tank of gas, my credit car was charged with $220.00 from Sav-Mor.
I called and talked to a manager named Johnathan who was rude and sounded like a thug. He told me that the invoice included insurance coverage which I had declined and gas since I did not bring back a gas receipt which I was not informed of. I asked to speak to his boss since he was just simply unconcerned and obnoxious about customer service. His reply was that he is the boss over all three locations in Las Vegas so all complaint calls will be forwarded to him anyway.
Anyway, I just wanted to warn everyone not to do business with this company since obviously they dont care about their customers nor reputation. I wished I had read these comments here before renting a car from this ripped off company.
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