Serendipity Hair Salon

(775) 831-6869 | View Website

120 Country Club Dr Ste 4, Incline Village, NV | Directions   89451

39.240100 -119.941265

 
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Reviews for Serendipity Hair Salon

Recommends
3.0
over a year ago

Dirty inside – I am still to this day unimpressed with the interior of this salon. There is dust everywhere. I have had bad expierence with coloring here. Jill is amazing. The best thing there. I will be going to the new place next door when it opens. Staff is friendly, but everything else seems to be substandard.

Recommends
5.0
over a year ago

Traditional elegance compliments edgy-newness – I have really course, curly hair, and over the years have tried to find a stylist who could handle it. A few years ago, I started coming to Kathy religiously because she is the only person who can get my hair to co-operate. I find the review below to be really weird because I just can't imagine someone actually allowing themselves to be burned repeatedly, and for all the years i have known and come to Kathy, i have been nothing but pleased every time. Even when I have wanted to do more edgy things than I thought the classic-seeming Kathy would be willing to try, she always does exactly what I want! She's the best.

Doesn't Recommend
1.0
over a year ago

Great place...to get scalp blisters!!! – I let Cathy touch my hair once. BIG MISTAKE! She told me she was going to do a new technique called "baking in the color." She applied the color, wrapped my hair in foil, then preceeded to "Bake" my hair with her straightening iron. In other words put wet hair dye on my hair, wrapped it up real tight to my scalp with the foil open on my scalp and all the steam from it burned me. Not just once, but ALL OVER! I had nasty puss blisters for the first few days that turned into scabs for weeks! I came in the next day because not only did I have blisters on my scalp the color that she had "Baked in" was uneven and looked horrible. She was not in that day, so I showed the girls who were working, they all three agreed that was not ok. I had to have it fixed by someone else in her salon, they told her about it and she has never tried to apologize for it or even acknowledges it even happened! I have seen her alot of times since then. This was in April of this year (2009) over six months ago and my scalp still is dry as a bone and flakes constantly where she burnt it.

I am sure she knows who I am, & I hope she reads this review. Cathy if you are going to try "new techniques" maybe you should take a class and learn how they are to be done properly.

Recommends
5.0
over a year ago

Adorable and I left with GREAT hair – Kathy is my stylist and i am always totally pleased with the results. She's been doing my hair for years, and there's a reason i've stuck around. Based on the other review, i would suggest sticking with the owner because she really knows what she's doing. Also, i recently heard that the young couple is going to be opening their own salon!!--Distaster in the making!!!!!

Doesn't Recommend
1.0
over a year ago

I should have known! – I been to this salon a few times before! i tried the new cute little couple there they are very sweet and fun to chat with! So, if thats all you care about when getting your hair done then they are PERFECT!! But my hair i wan't to be blonde, and she said it would be no problem we might have to (tone??) it after but I would love it! Well I dont love orange hair and after being there for 4 hours of her trying to FIX it (my hair was fine when i went in) I had to leave I did have dinner plans but differed them to a later date because I could go out with my hair orange! The back is died and wants to break off but in the front I still have roots! They deffinatly need to stick to that Half off rate for alot long then the first service! Maybe with the first service they should offer if they mess up they will pay for you to fix it at a salon with a pro!!!

 

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