Jones West Ford

(775) 964-4865 | Email | View Website

3600 Kietzke Ln, Reno, NV | Directions   89502-4738

39.489399 -119.787289

Open Hours

Mon-Sat 8:30am-8pm, Sun 10am-8pm, Open 7 Days, Open Holidays, Appointments Available

 
New Car Dealers, Fiesta, Focus  more

More Categories: Fusion, Mustang, Taurus, Escape, Edge, Explorer, Flex, Expedition, Crown Victoria, New Truck Dealers, Used Car Dealers, Auto Parts & Accessories, Automotive Repair, Auto Body Paint & Repair, Truck Repair

New Car Dealer Brands: Ford

Payment Methods: Discover, MasterCard, Visa

Neighborhoods: Ward 2

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From The Owners of Jones West Ford

Your Local Reno Ford Dealer


Reviews for Jones West Ford

Recommends
2 days ago

I couldn't be more pleased with my new Mustang and am very grateful to you and the staff at Jones West Ford for the seamless transaction. Everything was done promptly; courteously and professionally!

I would happily recommend your services to anyone who wants a totally satisfying car buying experience!

Thank you again, Pamela!

Recommends
11 days ago

I feel very satisfied with my car buying experience today. I was treated more then fair. Pamela heard our concerns, and helped us with our issues.

She is professional, personable, and very fair. Thank you

Recommends
25 days ago

We'd like to compliment Pamela and the rest of the Jones West staff for the ease of our recent purchase. to final vehicle selection, financing and out the door took slightly more than 24 effortless hours. Based on our experience with Pamela and her team we'll be referring others to Jones West.

Well Done!

Recommends
1 month ago

I couldn't be more pleased with my new Mustang and am very grateful to you and the staff at Jones West Ford for the seamless transaction. Everything was done promptly; courteously and professionally!

I would happily recommend your services to anyone who wants a totally satisfying car buying experience!

Thank you again, Pamela!

Recommends
1 month ago

We are very satisfied with the efficient courteous service that the Internet Manager, Pamela, provided!

1 month ago

Pamela does a great job of shooting straight and working to get the job done. She communicated promptly and respectfully. The streamlined approach to buying through the Internet Sales Department was a refreshing departure from the traditional sales tactics. I would encourage anyone considering a purchase to give Pamela a shot!

2 months ago

Pamela was very nice and straight forward. I responded to an email and followed up with a call. I've had nearly 20 Ford vehicles over the last 25 years. In the past, I've avoided Jones West because of to many aggressive sales people. However, Pamela, handled me quite well and we closed the transaction in just a couple hours.

2 months ago

We had a great experience working with Pamela and Jim in the purchase of our new 2012 Ford Explorer. We appreciated their friendliness and knowledge. Thank you so much!

Recommends
5.0
over a year ago

I had a great experience! – Buying a vehicle from a dealership has always been an unpleasant experience for me. In the past, salesmen have tried to sell me options I didn't want, attempted to steer me toward a larger model, or (probably because I'm an older woman) assumed I knew nothing about engines. I didn't have that experience at Jones West, which I can only attribute to the salesman I worked with, John Ritter.

I knew exactly what I wanted. John cut out the BS and got right to the point. He listened to me and gave me as much individual attention as I feel he would have given a customer looking at a more expensive vehicle. I hadn't planned on buying that day, but it seemed like fate that what I wanted was on the lot and John didn't screw around. I was quite pleased with the deal.

Ultimately, I credit John with making the transaction so smooth. I was in and out in 4 hours - most of which was filling out paperwork. I'm not sure I can recommend the dealership itself though, when I drove up the sales team came at me like sharks (which I had anticipated, based on my past experiences) and when I met with the financial guy, he was also an "Old School" style sales type (Stop with the extended warranty garbage!).

If you're looking for a Ford and know what you want, I highly recommend John Ritter. I love my new Ranger!

Doesn't Recommend
1.0
over a year ago

The Absolute Worst Customer Service! – As long as I live in Reno, I will never buy another Ford - thanks to these "fine" folks!

Their service is terrible - from their phone staff to the quality of their work. My most recent conversation with their service writer consisted of, "We can't get to you for over a week; would you like the phone number to the Ford dealer in Carson City?"

It must be nice to be so busy that you can refer customers to the competition AND do it rudely!

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