Reno >Community & Social Services > Kids R Kids
9410 Double Diamond Pkwy, Reno, NV | Directions 8952139.444981 -119.746612
HOURS 6:30AM-6PM MON THRU FRI
Neighborhoods: Ward 2
They made it so comfortable and easy to transistion my 3 month old to daycare, which I think is much more difficult on the parents than the baby. I can't speak for the other rooms, but the infant room (Room 100) is wonderful. Little Joe has been there for 5 months now, and his little face just lights up when greeted by his teachers. It's clean, cozy, and the staff (including the owner) has never been anything but sweet to my family.
Very trusting daycare. Honest and upfront. A great place for kids to learn social skills.
My 5yr old attends kindergarten at KRK. They have a large class (37 kids) with 2 teachers and 1 aid. Though the class is large they break into small groups of 10 for more individualized instruction. It can get loud- they are 5!- but everyone seems eager to learn and truly enjoy one anothers company.
My children have attended Kids R Kids for several years.The school has changed ownership a couple of times but the quality of the school has improved in the last few years.New owners have really tried to make positive improvements ; My children have been well cared for and have really happy. My oldest is in the kindergartenclass,class has 2 teachers with 13 children. Ms Julie and Ms Hillary are wonderful and with the public schools having the short day and very full classrooms I know my son has a head start on his education. He started here when he was 12 months old. I have my 3 month old here and feel the teachers in this room take very good care of him. I feel this is a very good place for my children.
My son has gone to this school since he was 4 months old and now he is 4 1/2. My infant daughter is here. I love the staff and feel like the teachers care and love my children. We are always greeted so warmly by the front desk staff when I drop off my children,as well as when my husband picks up. Our family will be part of this school for many more years.
My child has been going here for several years and we couldn't be happier! He is thriving academically and socially. He loves to go and see his friends and misses his teachers when we are on vacation. The director/owner is very hands on and always available. So grateful we found this school.
Very Disappointing! – I took my son here based on a recommendation by a friend.
After attending for one week we had a family emergency for which we had to leave town. I spoke with an employee in person before we left and informed them we had an emergency out of town and we would be gone for two weeks , she informed me she would speak with someone to find out how to handle the situation and for me to call back the following day. I did as asked and she was unavailable at the time so I left a message and was told she would call me back, she never called back. After we had been away for two excessively stressful weeks I again called Kids R Kids and asked to speak with the same employee and again she was unavailable but I could leave a message and she would call me back. The receptionist was fully aware of who I was and I told her that our relative had had major surgery and was going to be in the hospital recovering, could be as long as a month and that I needed to be there to help, I also expressed concern about leaving them hanging, she informed me she would let the employee know and she would call me back, again no returned call. When my son and I returned home after the month there was a bill in the mail for the missed preschool days at Kids R Kids, strictly stating please pay ASAP. When I called and spoke with the owner she was very callous and unempathetic and told me they had heard nothing from me other than we had had a family emergency and she had a business to run (in short). I told her I had called and tried to keep the facility in the loop and that no one had returned my calls or informed me of what the situation was on their end, she again informed me she only had info saying we had a family emergency and that we had not been there for two months (not true) and that if I had unenrolled my child I would be responsible for the same amount just like a gym. Honestly I could say more about how unconcerned and rude the owner was but the bottom line is, my experience with Kids R Kids is that they are incredibly unprofessional and only concerned with their pay check (my child was just a number), not an environment of working together and for sure not the environment I want for my son. This was a very disappointing experience!
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