22 Cortlandt St, New York, NY | Directions 1000740.710175 -74.010548
Monday � Wednesday 7:45 am � 9pm
Thurs � Friday 7:45 � 9:30 pm
Sat � 10am � 9pm
Sun � 11 am � 8pm
Neighborhoods: Financial District, Financial District (Wall Street), Downtown
New York?s Best Kept Secret! Featuring unparalleled labels at unbelievable prices, for almost 50 years.
Choose Your Shopping Experience
High-end European fashion.
Hot labels. Top names.
65% off retail. Every day.
Nonstop New Arrivals
Constant fresh finds.
Century 21 - tops in sales – It's just astounding the variety of things on sale and the cheapness of it all.
The piles of sunglasses, watches, wallets, etc held no interest to me. The upper levels hold some promise in the form of full blown fashion designed by the likes of Escada, Cavalli, Hugo Boss, Moschino, etc.
You need to be committed to finding something of quality that suits your personal style - I FINALLY unearthed a stunning Dolce & Gabbana white bustier, reduced from $860 to $170. By all means, if you've a love of couture, Century 21 is worth a visit, but be prepared to put in some work if you're to get something beautiful to show for your efforts.
They have really good prices and a good variety of products. But when you talk about people, they are not friendly at all, you must do-it-yoursef. Need to use mens fitting rooms? There is only ONE for the entire store. And you can use it only if your are trying pants for suites. I would buy some jeans and was prohibited to try them on. "You have 30 days to change" they told me.
Great shopping for little money, situated next to World Trade Center, great transportation by underground, its huge! all compartments - shoes, clothes, home accessories, cosmetics, men, women, kids, jewelery, handbags all the best brands in very discounted prices! its usually very crowded so try to come early in case to avoid crowds, open sicne very early hours.
The worst store – This store can be good deal for designer brands but trust me you will be treated like an animal or the most unwanted customer in their store.First thing every staff has an attitude problem specially the ladies who work in the Ladies fitting room area they treated me like a thief.Most chaotic,unmanaged store I have ever seen in my life.The worst part is the customer service in the store
The place to go for discount designer brands – Century 21 carries a lot of designer brands at great discount prices. I'm not that into brand names but every once in a while I'll come here and I always find something I like and get an awesome deal, too. It's very crowded but I wouldn't expect anything else from a discount department store. Customer service is great here. The reps are (too) patient and really try hard to help people find exactly what they're looking for. Large clothing stores generally give me a massive headache, and this one is no different, but among headache-causing stores I'd rank the Century21 experience at the top.
Be prepared to be treated as a theif before you shop!! – Agree with some of the preivous reviews on the lousy service. I work and live in Downtown Manhanttan. Having spent thousands here for its "convenience" (e.g. towels, linen), I was almost accused of "stealing" on April 28,2011.
Story is I went there to pick up some long gym pants after work. I got two identical pairs. But at the register the cashier (Walter) rang two differnt prices. I with all integrity asked him to check. 15 minutes later, a security guard (his name tag reads “Matthew J.”) showed up and pulled me aside asking how a price tag of a pairt of shorts got on to one of the long pants I picked. I was completely humiliated in front of so many other curstomers. You don’t have be told “you are stealing” in yoru face – and that’s exactly the intonation of his question leading to.
Then, he asked me to follow him to a private office in the lowest floor. I stepped in front of him and was told to “follow” him ONLY. Am I a crinimal or what? Another African American man showed up and both wanted to take me to the private office. I refused to – as a petite Asian woman, I don’t feel comfortable going in somewhere with two big man. I pleaded them to call police or pull out the vedio tapes, which they refused. At the end, the Afriacan Amercan man told me to leave “HIS” store. Is this how you treat a customer who spent all these money over the years?
I then spoke with the store manager, Joyce, who baiscally told me they are just doing their job. Nothing else she can do. Yeah, you are right … I kept wondering whether all these happened because I am an Asian, a minority? Would someone ask to double check the prices if she/he wants to cheat on a price tag?
I have a well paid job, comepltely clean record and a superior credit store, Thanks Century21 for giving me the MOST humiliating experiecne of my life. I couldn’t sleep for nights and it painfully angers me how I was treated for someone else’s mistake, intentional or not. When it comes to my integrity, I can’t let go so easily.
I will NEVER go there again. Not even close!!! I am also writing to the Better Business Bureau and C21 Headquarters.
bad tailoring – they recently got a tailor.. the tailor doest know how to do a proper hem and if he doesnt know how to do something simple like that you all better believe they cant properly fix a suit. it would be better to steer clear from that sloppy work and inconsistancy.
Good & Bad – The prices are amazing. The selection is pretty good, but the employees are not helpful or knowledgeable, they're rude, and most of them were standing around talking instead of working. I manage a retail store and if my employees acted in that manner, they'd get the boot.
LOVE THIS STORE!!! – By far, my favorite department store in NYC! I feel like a kid in a candy store! The merchandise is great, prices are amazing....so much fun!!!!!!
Watch your bags at the end! – The prices are good, but when I went back home I did had a really bad surprise. One shirt I did buy there was missinig. I did went back to the store to complain about that... But finally I get screwed! So if your are buying a lot of things look what they put in your bags at the end!
Great store! – best time to come early in the morning, otherwise it gets crazy, great store!!
Crowded but can be a bargain – Big and touristy. You have to do some digging, but there are some bargains to be found if you can get through the crowds and the mess. You'll really feel like a winner if you can find that hidden prize.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Century 21 Department Store on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.