Thornton Studio

(212) 647-1966 | View Website

150 W 25TH St Ste 1, New York, NY | Directions   10001

40.744923 -73.993809

 
Photography  more

Neighborhoods: Chelsea, Midtown

less
 
 
Thornton Studio

Reviews for Thornton Studio

Doesn't Recommend
over a year ago

99% of these comments is a hokes. DO NOT BELIEVE IT.

I am telling you in advance to not waste your time and money with this company. They are rude and do not value their customers. Edward is a pathetic excuse of a manager and so are his disrespectful employees. Do not wait until money is involved to consider their reviews. RUN. You've been warned.

Recommends
5.0
over a year ago

great experience! – It was a good experience and the people are really nice

Recommends
5.0
over a year ago

Quick and Convenient – well done, quick and convenient.

Recommends
5.0
over a year ago

Good Experience – The recent experience was very good.

Recommends
5.0
over a year ago

Pleasure – never had a bad experience, it is a pleasure coming to Thorton Studios

Recommends
5.0
over a year ago

Good folks – I was treated good

Doesn't Recommend
1.0
over a year ago

Do not waste your $$. Highly Unprofessional Business – Thornton Studios was hired by my college to take graduation portraits. I showed up to the hole in the wall studio and took my pictures on May 20, 2011. My session lasted about 40 minutes and I took pictures that I loved (the photographer David gave me a preview). After taking about 40 pictures, I received proofs in the mail and on-line that only had 5 portraits (none of which that I liked by the way). I called in and spoke to Linda who assured me that the rest of the proofs would be mailed by the end of the week. I called her again the next week and she said that they were on the way. I called again the next week and she said to give it few more days. After the third week, she finally admitted that she never mailed them and would do so that afternoon. Then she calls me back and says "sorry, the proofs I was about to send to you were not pictures of you, it was someone that looks like you. You can come in to take more pictures because we no longer have your proofs". After spending 3 hours in the hair salon, an hour with a makeup artist, and an hour in the nail salon to take pictures A MONTH AGO, I was not at all pleased. She offered to waive the $10 sitting fee if I came in again. WOW a $10 discount after spending $400 on hair, nails, and makeup!!!

I called to speak with the owner, Edward Thorton and he was as unapologetic as his sub-par receptionist, Linda. His exact words were "you can call in every week, and we will still not be able to find your proofs - all I can do for you is waive the sitting fee for you to take more pictures".

Granted, if the proofs were lost, then there is nothing anyone can do about it. But a bit of professionalism and empathy goes a long way when the business makes a huge mistake. Edward and his staff were very unapologetic, and unaccommodating. They didn't even offer a discount for a picture package with the 5 proofs they did have.

I will be calling my school to advise them not to use Thornton Studios ever again. Their packages are over priced, staff is incompetent, they lack professionalism, and the hole in the wall studio isn't worth your money or your time. Find some real professionals to take your portraits - you will not find them here!

Recommends
5.0
over a year ago

Great!

Recommends
5.0
over a year ago

Excellent customer services – This is my second sitting here and I will come again because of excellent customer services.

Recommends
5.0
over a year ago

Excellent Job – He did a excellent job with sittings

View more Reviews for Thornton Studio

Write a Review for

Thornton Studio


Not rated yet
0 Votes
Get Directions
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Add Blog Post

Add your blog review of Thornton Studio to Citysearch

Do you have a review of Thornton Studio on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:

  • 1. Include our image link in your Thornton Studio review blog post.
  • 2. Citysearch will notice that you're linking to one of our pages. We'll scan your blog.
  • 3. We'll show a link to your blog post from the Thornton Studio page on Citysearch.

The Linkback system is free and automatic. It's really that easy.

Read our FAQ for details.

Image Link

To link to our business profile page, copy the html below to your web page.

Thornton Studio on Citysearch