Hardware >London True Value Hardware Inc
191 9TH Ave, New York, NY | Directions 1001140.745624 -74.002207
Mon. - Fri. 8am - 5:30pm;Sat. 9am - 5pm;Sun. 10am - 4pm
Neighborhoods: Midtown, Chelsea
OMG - NO ONE SHOP THERE! They are rude on the phone and say they are too busy to help you. Umm - what happened to customer satisfaction or assistance. They are a Mom and Pop - well they should probably retire cause they are rude and don't now how to service people in this day and time.
Owner is a JERK!!! – I just moved into the neighborhood two days ago and to support the small mom and pop stores I went to this hardware/paint store to get hooks to hang my pictures. I needed 15 hooks. When I came home to use them I realized the nails are too long so I went back the next morning to return. They remembered me but would not return or give me a store credit because I did not have my receipt. The owner then accused me of trying to return hooks from another hardware store since I did not bring them back in his plastic bag. I explained that I just moved and used any plastic bag I could find in my apartment. He was so nasty. I will never go back into that store. I am completely shocked by his behavior. I have been living in NYC for over 20 years and never encountered an owner of a small business so unhelpful to a customer. I hope he goes out of business!!!!!
Good Tools – Good advice with good tools here. Lots of hidden things I was happy to use.
Need some pretty high end floor finishing products and this was the only place in the 5 boors that actually stocks it...Martin was very knowledgeable , knew the product and gave good advise. my experience here has been nothing but good...
The salesperson was so helpful in explaining my paint options and helping me with the swatches. Definitely going back to buy my paint from them and will update with my experience!
Very helpful and friendly. Longtime neighborhood hardware.
Excellent service. Always courteous and knowledgeable.
Martin and his staff have always been extremely helpful to me. In my professional capacity, I am often called upon to solve tricky installation problems and Martin has come through for me time and time again
Good paint color matching. Friendly service and convenient location.
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