119 7th Ave, New York, NY | Directions 1001140.740486 -73.997933
Neighborhoods: Chelsea, Midtown
Reservations dont matter (for some) – I had to give the place a rating to post trust me one star is too generous. Went here for a friends birthday. We had a 7:30 reservation on a Saturday night. When the party arrived and was able to be seated they take us downstairs. They wanted to sit us at the Thanksgiving kiddie table. We would have been better off eating out of our laps. When we ask to be seated at a different table there we were refused because of a reservation. Shuffled back upstairs to wait once again. They told us 20-30 minutes for a different table its already after our reservation time. There was a table for 7 right were we were standing. We asked if its for us and it too was reserved too. Now its around 8pm and still no table. Neither of the other people for the reserved tables were there yet. At this point we refuse to give them our money and walk out. Never going back there. Obviously our reservation did not count but the other ones did.
Absolutely the worst! – It was my birthday dinner and I made a reservation for 10 people at 7:30pm. We were walked to the table and realized they've seated us at a lounge table for 10; it was really low and not appropriate seatings for dinner at all. They shouldn't haven taken our reservation then. The host told me to wait for 20-30 minutes for another table to open, but we were waiting next to a table that was available already. They refused to seat us and said another party has already reserved it. I also had a reservation! At that point, I did not want to give them my money at all. So we walked out and ate some place else. Bad customer service so stay away!!
trendy eatery – the burgers are great. so is the spin dip
Great spot for Lunch! – I've lived in Chelsea for quite a while now and am ashamed to say it's taken me over a year to check out this spot. I guess I just wasn't expecting too much from what looked like not much more than a trendy diner.
I finally went in last week and I can't believe I've been missing out!
I was greeted by a very friendly (and ADORABLE) guy at the door. There was a 10-15 minute wait for a table, but I think that he could sense that I was in a hurry and suggested that I sit at the bar.
The bartender was very friendly and helped me to decide what to order. I chose the tomato soup (awesome) and the fried chicken sandwich (ok, so maybe my eyes were bigger than my stomach... the portions were SO big!)
I washed everything down with a blackberry and cardamon margarita which was pretty much heaven in tequila form.
The food was delicious, the drinks were delicious, and everyone was super friendly. I have a feeling this is going to become one of my Chelsea haunts...
Beyond Comfort Food – This has always been my go-to brunch spot, especially when its nice out and the garage doors are open and the outdoor seating is set up. Worth the wait, it isn’t longer of a wait then any other great brunch spot in Manhattan.
Went in for dinner, which was out of character for me... so happy I switched it up because it was so fun & delicious. We had the Cocktail Ribs w/ Peach tamarind BBQ sauce & crispy onions (unbelievable), Crispy Polenta, Veggie Burger w/ Hummus, Meatloaf & Deep Fried Oreos w/ mint chip ice cream & choc shake shot (yes, we are compulsive orderers, and proud of it :)
Everything was a classic with a refined twist that I really appreciated and it made all the difference in flavor. I also never had an Aloe Vera Cocktail until Cafeteria which I was very excited about. Music was fun, the tables are close but we were best friends with our neighbors by the end of the meal.
I knew that they could nail every champagne cocktail for brunch & turn out the best pancakes in town, but I am usually stuck in my ways. Glad that I can add Cafeteria to my dinner favs too.
Better in theory – The kitchen is weak. The servers are neurotic cads. While the people watching was once fun, these days you'll see 10 urbane poseurs for every 1 interesting urbanite. Avoid!
Unbelievably bad attitudes! – I had lunch with a friend at Cafeteria today and was stunned at the attitude of the waiter we had. But, even worse was the attitude of, what I believe, was the manager of the restaurant.
The waiter was not awful, but definitely treated us as if we were far beneath him. But, I was able to let that go and left him my usual good tip (25%). It's not easy being a waiter, so I wrote it off to his possibly having had a long day.
Then, as we were leaving, I stopped the manager of the restaurant to ask him about a good looking pair of boots he had on. He looked me up and down like I was a leper. He then barely responded with a sneer that the boots came from Barney's. The attitude was beyond belief?!? He didn't thank me for the compliment or ask me to come again... nothing. I was really shocked.
I am a long time resident of Chelsea, have a good job, eat in restaurants often and ALWAYS treat people in the kind manner to which I would expect to be treated. There was absolutely no reason why I should have received this kind of attitude.
I will never eat at Cafeteria again. I have eaten in far better restaurants over the years and have always been treated with kindness and respect in those places. I am appalled that the staff of Cafeteria somehow thinks they are better than their patrons?
My suggestion... go to"Vynl" around the corner on 15th and 8th Avenue or "Merchants" right across the street from Cafeteria on 17th and 7th Avenue (west side of street). Both have better food and MUCH more pleasant waitstaff!
Bouncers at a restaurant? – I couldn't believe it was the same restaurant I attended in the daytime.the host or should I say bouncers had a line around the corner and they continuously allowed their friends to just walk right in.I couldn't believe it was the same place I visited on mothers day with my family that I raved about! Ill never visit it again!!!!
sucks when your sober!!! – Went there late night one night and it wasn't horrible and it wasn't great....
Went there again the next week for dinner with friends. Not sure which was worse, the service or the food. It took the waitress 15 minutes to notice 6 us in a nearly empty restaurant. Even though it seemed to be slow, they still couldn't get the food out in a reasonable time. One friend actually got his meal after the rest of us had already finished eating!! I complained to the manager, who offered no apology and actually asked me "was it really that bad." What a loser! This place is the worst!!!!
Terrible food even worse service – I have never been compelled to write a bad review about a restaurant. Normally if I don't like a place I don't complain I just don't go back but this was the worst dining experience I have ever had. First the waiter/busboy never brought the bread - I didn't say anything because the person I was with was watching their carbs so I let it go. I should have asked for the bread as it probably would have been the best thing I would have eaten at Cafeteria. I had the salmon, which was nothing to write home about. Next the busboy overloaded his tray, which resulted in his dropping of a couple of full glasses of water all over my friend's back but these things happen so we didn't complain. As an apology the waiter brought over a piece of the driest, most unappetizing piece of red velvet cake I have ever had the displeasure of trying - it was truly horrible so one bite was more than enough. The final straw? I ordered an after-dinner drink on the rocks and they charged me a dollar for the ice in my drink. I finally had to say something to the waiter - had to let him know how outrageous I felt it was that they could forget the bread (even remove our bread plates without bread service) and then have the gall to charge me a dollar for ice. Suffice it to say they did not remove the charge from our check. I mean a dollar is not going to break the bank but really in this economy is this how this restaurant is treating its customers? Having worked in the hospitality industry in Manhattan for over 8 years I was simply shocked. I will NEVER go back. Please note that in order to submit a review I had to give Cafeteria a rating of 1 star - for this dining experience it deserved no stars.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Cafeteria on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.