263A W 19th St Ste 1, New York, NY | Directions 1001140.742700 -73.999730
Neighborhoods: Chelsea, Midtown
Simply the Best – Simply the best.... They can work with any budget and range in style from classic diamond engagement rings to more artistic creations (either designed by you, them, or artists that they showcase). They are personable and not pushy. They are trustworthy (I never thought twice about leaving my wedding band with them). Go in with an idea and have a conversation with them - all of my jewelry (funky to classic) was made by them, but you won't see it in their display cases. I highly recommend that you check them out. (Guys too!)
Excellent service & selection – I have been a customer of DVVS for 10 years now! Since I went to them with an idea for an engagement ring 10 years ago & they designed my vision in platinum to perfection. My husband and I returned there for our wedding bands and it is THE place of choice for any of my gifts since then!
The owners and staff are warm, friendly, and extremely knowledgeable in their trade. I knew nothing about jewelry as a first time customer, but since know and understand so much more about it, due to the time they are willing to invest in their customers.
We don't have a high income and cannot afford to spend a tremendous amount on jewelry, but due to their knowledge of the market, they are always able to find reasonable pieces with the style and design we love.
I LOVE, LOVE, LOVE DVVS!!!
Best Jewelry Store in NYC – DVVS is great. I have purchased an engagement ring, a diamond tennis bracelet, two pairs of earrings and his-and-hers wedding bands. The team at DVVS are so patient...they explain everything and never push you towards the most expensive pieces. They listen to your needs (both in terms of budget and overall direction) and respond with pieces that match. And if they don?t have something, they will source it for you and have it within days. And they are what a real neighborhood store should be: my wife often pops in to have her diamonds cleaned and shined, always at no charge. These guys understand that the retail experience--especially for expensive items--is all about the relationship. I will never buy jewelry anywhere else.
HORRIBLE experience – I would not write a scathing review unless I really thought it was warranted. My now-husband (then fiance) & I went to DVVS to search for wedding bands a couple of months before our wedding. I found a ring immediately and wanted to order it. My husband was not as decisive. When I tried to give my credit card to the woman helping us - Kate - she insisted I go home and think about it. (I had already been to 6, yes 6, stores, so I didn't need to think about it).
I called several days later, and again tried to order my ring - credit card in hand. My husband was on the fence about his. Kate told me to wait until he was ready, she said we had "plenty of time," "not to worry," etc. (His ring was twice the price of mine). She let me know they had a very similar model and could do the same ring for me in-house for several hundred less than the designer. Four weeks before the wedding, I called again to order my ring - this similiar model. (My husband had decided to order his elsewhere). I asked Kate to confirm this cheaper alternative would look exactly like the one I liked. (otherwise, I'd rather spend the extra $200+ and get the other ring). Kate said, "I can't deal with you." She told me she didn't want my order. I reminded her that this was a ring I'd wear everyday and what it looks like was a perfectly fair question, and that I'd tried to give my credit card 3X, and now, 4 weeks before my wedding, she didn't want to help me!? I asked to speak with the owner, and she said he would agree with her. AND SHE HUNG UP ON ME!
NEVER have I been treated that way. That day, 1 month before my wedding, I called another shop & gave my credit card over the phone for the exact ring Kate wouldn't sell me. They got me the ring 1 week before the wedding, and I wear it everyday and love it. I would NEVER step foot inside DVVS again.
Aside from you reporting the facts in reverse order and worse, altering what happened (a.k.a. lying), you haven't bothered telling the public what you are like to deal with. Most sensible folks will get a sense of it just by reading your account. We would'nt be here if we refused to write up orders. Customers who follow the basics of acceptable public interaction always find we are extremely willing and able to assist them. No one is in business to be mistreated or disrespected.
Editorial Review – Designer jewelry such as wedding bands, necklaces and more along with custom art are sold at this Chelsea boutique.
Interesting find – small shop I walked by and decidedt to pop in. They carry wedding bands and diamonds- but also some interesting rings and necklaces from different jewlery designers. I bought something here for myself and always get compliments. The store is small but they do offer unique items.
Anything but "warm and friendly"... – I found the people here to be pushy and rude and can't emphasize the worst of this experience. Never again!
Best service, most unique jewelry – I'm working on the second 'baby' present at Dvvs now. They made our wedding rings in '99. We still think our Morse Code rings are totally cool. I can always find a trinket my wife will love. Her orders literally were: "Anything in a little green box." That meant to go to Dvvs. With 2 kids I don't have a lot to spend, but the earrings and necklaces I bought over the years still look great on my wife.
Uniquely helpful, creative, ambitious, knowledgeable and reasonable. – My wife 'hinted' that I go to DVVS for her engagement ring. I had already been to my boss' jeweler but the people at DVVS educated me & made me feel as comfortable as I could feel before spending a lot of money on a ring. Ultimately the diamond they found me was fantastic & a great deal (they urged me to compare prices from a few places). The ring became an instant heirloom.
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