172 Thompson St, New York, NY | Directions 1001240.727742 -74.000256
Sun-Mon, 5pm-11pm; Tue-Sat, 1pm-3pm and 5pm-11pm
Neighborhoods: SoHo, Downtown
Rude wait staff – After we had been there only 55 minutes, the waitress asked us to leave because there was a long line outside. The sushi is good, but the service is so bad that it's not worth it.
Extra nice for regulars, not so much for everyone else – I absolutely love Tomoe. When I get the chance, I come here often because it is right around the corner from my school, NYU Stern. The maki seems to always be negi- style and the fish seems extra oily but not fishy. Particularly fresh. It is a nice change-up from my normal places Blue Ribbon and Yama. If they have the fresh soft-shell crab I recommend it, but be weary, the one in the roll is not the freshest one, its the frozen one, so get the appetizer version. It isn't too heavy on the batter and comes with the typical ponzu sauce. Get there early if you don't want to wait on the line. They do play favorites, mostly they do not seat parties that are not entirely there, but if they recognize you, expect to get special treatment.
Average sushi, high price, HORRIBLE customer service – I've been a fan of Tomoe for over 10 years and I have to say that I will NOT go back there again. I have noticed a gradual decline in food quality, service and an increase in prices. There are plenty of sushi options in this city and I would rather spend my money elsewhere.
About two weeks ago, I visited Tomoe with a friend, we were seated quickly but then the experience started to go downhill. After we were seated, we were ignored by the wait staff, we had to flag down 2 different guys before we could order drinks, then the ordeal repated itself when we tried to order food. Once the food was served, we were ignored the entire time until we were ready for our check. We paid with cash and then waiting began, 10 min, 15 min, 20 min...we kept flagging down the waiter to bring out change but they just ignored us. Finally we went to the cash register and asked for our change. After another 5 min, they told us they had already given us our change. We of course protested, they owe us about $45 in change; after another 5 min, they finally brought over our change. We were so annoyed, we left a 5% tip (as a sign of our discontent ) and walked out.
Half way down the block, the waiter came out screaming at us because the tip was too low. We told him about the bad service and he just kept repeating: "you were at my table, i brought you your food". We again told him that he didn't do his job, we had to flag him down repeatedly to order drinks, food, and to get our check...and on top of it all, we did not appreciate feeling like we were being ripped off when we had to fight to get our $45 change back. He just kept yelling...ridiculous.
Interestly enough, the same waiter was yelling at another couple when we arrived at the restaurant; only in retrospect did I realize that the waiter was harrasing someone else for leaving too small of a tip. Here's a tip waiter...do a better job and the good tips will follow!
Average sushi at best at high prices – I had high expectations for this place, seeing that its a local favorite with 4 1/2 stars. From the minute I walked in, I thought I was in the wrong place. This place is way too cramped. I was forced to sit next to somone who was maybe 6 inches away from me (not in my party) who ate the smelliest food I've ever smelled. I like to be able to eat my meal without hitting someone at the table next to me with my elbows.
The waiters were rude, the food was barely average and the prices were too high. On top of all that, I felt that the place could have been a little cleaner.
Examples... The "Avocado Salad" was some skimpy slices of tasteless avocado on top of raggedy lettuce. The dumplings were good, but they probably buy them from an outside vendor. The rolls were average. They were put together horribly and the fish really didnt have a super fresh taste. The sushi pieces were pretty big, but again lacked that unbelievable flavor.
Do yourself a favor and stay away. This is Manhattan, there are thousands of other places where you can spend $75 for two people for dinner and actually walk out saying that was delicious.
Oh yeah, the dirty plastic covering outside the front door is disgusting.
Worst experience in NYC – This is the worst sushi expereince I had in NYC. I am a japanese who have high standard for sushi. Tomoe sushi is horrible. The fishes at the sushi bar are fresh. However, it's the amazingly bad sushi chef who ruined everything. The sushi at supermarket are even better.
The day I went, there were 3 inexperienced sushi chef.(One Mexican, one Chinese, one unknown). No offense, but the way they handled sushi is humuliating to sushi. If you have a second and go take a look at bar, how the 3 chef made sushi is exactly like how those fish workers at supermarket cut and clean up fishes for you. Messy and disgesting.
1) all the fishes at the storage are piled together, instead of seperating them properly. Thus. while you eat Tuna, you can taste Salmon.
2) The chef held the raw fishes in their hand so long that the fishes turns warm and unfresh while u ate it. And the cut of the fish are miserable.
3)The chef have no idea how to make sushi. They used their "palm" to shape the rice..Not only it will make the rice too warm and affect the freshness of fishes, it's also not clean to use your whole palm to handle food that people will eat raw. I am really not sure why the restaurant manager hire someone who don't understand sushi to be chef. Maybe save more cost than hiring real chef?
I personally will only recommend people who never have good sushi before to go there as the price is reasonable. For me, i would rather pay more to have real sushi and not to watch the chef turn some great fishes/seafood into garbage.
Great NYC restaurant, always a good experience – The line outside is worth it. I love taking people visiting NYC to this restaurant, this is a "local's place." The sushi is not the best there is - but for the price it's terrific.
Tomoe-fresh, fun and unforgettable sushi! – The ultimate sushi place!! I have never had sushi that melts in your mouth like I've had at Tomoe. The food was awesome and sooo fresh! The presentation, service and food were outstanding. Place is small but cozy with no frills. I came here with a Tomoe regular who has been coming here since back in his college days. Come here early, as I've seen the tables fill up quickly and heard there's a line that usually is out the door and down the street...
Totally worth the wait – It seems as though this place is packed every night of the week. The sashimi, fried soft shell crab, giant clam soup, and spicy toro tartar are always fresh and definitely what I keep going back there for. I have yet to explore the whole menu, but almost everything I have tried is outstanding! If you haven't tried it, you must. You're definitely missing out on a great find.
Best Sushi in Downtown, handsdown – I'm a Los Angeles native who is used to the unbelievable abundance of exceptional sushi out west. I've spent 2 years sampling the various sushi spots all over the NYC, and nothing really came close to the high quality that is so pervasive in LA. That is, until I went to Tomoe. This tasty spot had some of the best Toro I've ever had, and it wasn't a den of hobnobery and snobish pretension as is common on the upper east. Anyone who complains about waiting in line isn't a true New Yorker, as all good things get mobbed in this overly cramped city. So toughen up, wait in line for 20 minutes and have the best sushi around. Cheers
Fresh inventive sushi rolls!! – Went there EARLY (immediately after work) on a weeknight near the end of 2006. No problems getting a table (but be warned - you will NOT get seated until everyone in your party is there, even for a table for 2!!). The sushi rolls were fresh and quite flavorful. My friend suggested the fish soup (sounded "odd") but I tried it. Huge chunks of salmon and something else (cod?) swimming in a rich miso soup. What a delight on a cold night!
You aren't coming here for the ambiance or decor. Face it - you are coming for fresh sushi, whether sashimi, sushi or rolls. The sushi is aptly priced (a weee bit on the high side), and while you won't get ginormous portions, you will have astoundingly fresh cuts of fish. And most importantly, your stomach will leave happier!!
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