11075 Hy 92, Woodstock, GA | Directions 3018834.086588 -84.503503
M-Su 24hr (Reliable offices are actually open 7 days a week with customer service reps available to help. No answering service!)
I have used Reliable for years to do maintenance and inspection on my very old heating and air conditioning systems. I trust them so much
Great experience! Great company! Great salesman! Great technicians! Thank you!!!!!!!
Let me just say...you guys are amazing. Your personnel...amazing. Prices...amazing. Curtis James came by today as a follow-up from my original visit and continued your reputation of great customer service. I REALLY feel taken care of and will be singing your praises as far as recommendations. Thank you!!
Poorest customer service and work product I've experienced in awhile. Reliable (HA!) took over a month to decide I needed to buy an entire new system and wouldn't honor the Trane warranty. Another company fixed my problem in 15 minutes with a new switch ... using the Trane Warranty!!
Had a great experience with Reliable in Woodstock when we were shopping for a new heat/air unit. Our sales person, Kyle, arrived right on time and was very informative. He knew what he was talking about, communicating it in a way I could understand. He laid out all our options and arranged our appointment in a very timely manner. When the technicians, Raul and Ram, arrived, they went right to work and finished much quicker than I anticipated. They were really friendly, which I appreciate, and they knew exactly what they were doing. We are very pleased with our new unit and how easily the whole process was. With a really great warranty, I recommend this company to anyone in need. They are a really professional company. You won't be disappointed.
We hired Reliable Heating & Air to install our HVAC/gas furnace systems and to plumb our house for LP gas. These folks are top notch. And we have gone through a few others over the last few years that leave a lot to be desired and frustrating. At this point, I have experienced nothing but professionalism and very well trained technicians and installers with Reliable. Their sales folks are honest, very likable and especially their knowledge level and professionalism gave me good confidence in their recommendations. Overall they provided excellent guidance for our needs and the prices were very competitive.
So, here is a summary of our relationship with Reliable:
The sales folks - Scott Beebe, Chris McKinney and Mike Grayeski. All very likable and especially their knowledge level, professionalism and excellent guidance for our needs.
The installers - Randy Collins and Jessie Rodgers for gas plumbing. Jorge, Rob Jesse, Fernando, Mike G and John Victor for HVAC/gas furnaces. They all did a fantastic job. All of them were friendly, very courteous and professional. But most important to us, they did a very neat and professional job.
Another important decision point for us. Reliable provides a Lifetime warranty on all installed equipment. This is contingent upon maintaining a continuous service agreement with Reliable. The annual fee for this is reasonable and competitive.
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