712 5th Ave, New York, NY | Directions 1001940.762330 -73.974785
Neighborhoods: Midtown, Midtown Center
Have people actually been here? – Some of these reviews read silly for a Henri Bendel review - at least for the one in NYC. They don't sell clothing. How you can possibly get a Benefit person when you're not at their counter is beyond me.
I personally love this store - no i wouldn't call it a gift store - personally I wouldn't buy their jewelry - its costume jewelry and a little pricey at that - walking a few blocks will prove to get you very similar things for a fraction of the cost. I wouldn't buy their sandles - a little silly tbh. I avoid the makeup counters. I adore their bags. I adore their accessories. I adore their trinkets.
I have a love for everything Bendel - I truly do. If they were to sell a few more things - i would marry them. I don't know why they stopped carrying clothes - i remember shopping with my mom there when i was in High School and I loved their clothing. I think they should have a few signature pieces of clothing by them, for sale. Like, maybe a polo with the neck tape of the bendel stripes.. or a bendel striped long sleeved silk blouse - i would buy that in a heart beat. I don't know - I just want more. I don't go there for the makeup.. I know its asking too much but i would love if they replaced the makeup counters with clothes.
THE place for girl gifts! – I'll agree with the other reviewers: this is the ultimate Girl Gift Store. Whether you're gifting your favorite girls or gifting yourself, you'll find an abundance of fun and luxe accessories, including gloves, scarves, wraps, customized perfume, cosmetics and facial products, handbags, costume jewelry, candles and home scents, books, edible treats, and even Christmas ornaments (in fact, my Christmas tree every year is decorated entirely by solid-colored glass balls and Bendel glass ornaments!), I'm especially delighted by their hats and it's got to have one of the best hat selections in any store I've been to. My favorite hats there are Selima's, every one of them a one-of-a-kind treasure but quite practical, too. Women never fail to ask me where I bought my hat when I wear one.
Another treat, but available only during summer months, are the Italian sandals that you can have custom-fitted and handmade right there on the second sales floor in about 2 hours.
A very few drawbacks: Other than the sandals mentioned above, you can't expect to find shoes at Bendel, and this is the main drawback as far as I'm concerned given that shoes are usually a girl's favorite accessory. Another drawback: having to run the gamut of cosmetic salespeople on the first floor unless you use the front stairs or the elevator. I swear you'll be stopped by 5 or 6 of them minimum and it gets old after the first 2. Last but not least, expect a significant punch in your pocketbook when you go there. Bendel's wares are an evil combination of irresistible and quite often expensive.
Broken bracelet and poor customer service – Bought a bracelet in July which sadly broke after wearing a couple of times. I am not in NY so emailed to enquire about returns. I waited for a month but still no reply. Very disappointed by poor customer service which for a quality brand is not acceptable. This negative view seems wholly avoidable as the customer experience was entirely positive at point of sale. Shame on you Henri Bendel! Cannot recommend.
Watch out for Bait & Switch tactics!! – A friend recommended Paula Dorf cosmetics and said that there was a cosmetics counter at Henri Bendel. She said the make-up was amazing and suggested I try it out. I went last week and found the makeup station that had the Paula Dorf sign. There were two girls working the station and I walked up and said I was interested in the Paula Dorf line. One of the girls offered to do my makeup and directed me to seat at the side of the counter.
Turns out, she was working for the Benefits makeup line!!! She used several products which I thought were fine so I purchased them and when I got home I couldn't understand what the link was between Paula Dorf and Benefit brand....there is none!!! I am so disgusted that this was done and will not go back! Buyers beware and ask questions if something doesn't seem right!
CHOCOLATE BAR OPENS NEW WEST VILLAGE LOCATION ON 28 APRIL 20 – Alison Nelson reopens her West Village location just steps away from her pioneering original
Chocolate Bar: 19 Eighth Avenue between 12th Street & Jane, NYC (West Village)
HEAVEN ON EARTH – I would live here if I could. There is everything that a shopping Diva like myself would ever want. Everything is as special as the place itself
Alison Nelson's Chocolate Bar at Henri Bendel – What a gorgeous Chocolate Bar Cafe Henri Bendel now has! I was the first one in the door for the grand opening and ladies- Alison Nelson adds mischief to manners with her modern take on high-society savoir faire. Chocolate Bar at Henri Bendel is truly a devilish playground, where mod meets marvelous! The staff is fashionably attired in a chic, cap sleeve mini dress by Alice + Olivia and its feminine, yet eclectic desig, including creamy leather couches, eye-catching graphics and a simply stunning chandelier, not to mention the best darn hot & cold chocolates this side of Tiffany's! The space just oozes charm and is perfect spot for Bendel girls to have a quick coffee or a leisurely meal. When spying todays menu I saw savory selections such as chocolate sandwiches!!!! gourmet soups and mixed greens?including a return of the legendary Bendel?s Salad! mmmmmmm. Click those heels up to the third floor, pronto!
Willy Wonka's Chocolate Factory for beauty addicts. – The Scene
Surprisingly unpretentious, Bendel's qualifies as a veritable "land of pure imagination," where, with a swipe of blush, a stroke of eye shadow or a flourish of lipstick, you can unleash the glamazon within. You'll feel like a kid in a candy store. The customers include pretty people in Prada, moms with a thing for fancy skin creams and tourists who love to lay it on.
Don't forget to check out the upper floors--aside from hip brands like Pout, Kima Terramare, Kevin Aucoin, Tarte and OleHenriksen, there's also a slew of posh trinkets, beautiful bags and of-the-moment clothing to be had in the rest of the store.
A landmark! – Head straight to the top floor for bargains- I can't stress that enough! Anyway, Bendel is usually not very crowded except on the bottom (cosmetics) floor. They can be a bit snooty or just plain bizzare- I'm 20 but apparently look 16, so I don't get any respect unless I demand it. Between staff avoiding me and pressuring me to try a new lip gloss (because that's all my mom will let me wear at 16?) it can be frustrating. The top floor has deals on Anna Sui, Nanette Lepore, Custo Barcelona and many others.
This store rocks! – I love Henri Bendel's selection of clothes. They carry many hard-to-find labels not seen in the other major stores like Bergdorf & Barneys, and their accesspry dept. is fun though not necessarily as spectacular. I purchased a necklace and the sales associate was perfectly sweet, friendly, & helpful, and not the least bit pushy. My only complaint is that it's easy to max out your CC here & while the store is beautiful, the layout is a bit tricky to navigate like another reviewer pointed out.
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