30 Central Park S Rm 10a, New York, NY | Directions 1001940.768698 -73.991818
Neighborhoods: Midtown, Clinton
Do not recommend! VERY UNHAPPY. Whenever I read bad reviews, I always wonder why people go through the trouble of posting them. I now have a reason to do so, unfortunately, and am sharing so YOU will have a full picture of this particular office/dermatologist.
I read reviews on Dr. Hellman and thought she would be a great dermatologist to visit for a problem I was experiencing. I went to visit her and she diagnosed me with a condition and prescribed an ointment/lotion. During my follow up visit, I told her that I researched the condition that she diagnosed me with and that my rash didn't match it...at all.... so I stopped using the prescribed medicine. The rash went away on its own in time for my follow up visit, but I took pictures to show her.
I then allowed her to inspect the area. While inspecting my skin (and possibly in an effort to make up for the previous diagnosis), she asked about the products I used for some light acne she was seeing. I told her what I used. She then gave me some free product samples to take home for acne. I left the office and was told that my insurance covered everything, and that there was no copayment.
A few months later, I received a bill in the mail for about $200, for services including an ACNE BIOPSY and SURGERY for my follow up visit. Of course, I was highly confused, as not only did I not have a biopsy/surgery, Dr. Hellman didn't even TOUCH me during my second visit. So when did this biopsy/surgery happen??????
I called the office and was told, "No worries. That was probably a mistake from our old billing system. Don't worry about it." I received an updated bill later, which was lowered to about $50, but not itemized. So, I called the office for clarity. The receptionist stated "This is a deductible for the acne biopsy you received." I laugh and again explain that this must be a mistake. I didn't have a biopsy. The front desk staff member stated again "No worries. I'll look into this."
It is now a YEAR later, and not only am I still receiving bills, I received a "final notice", charging me for services that I did not have. I've consulted my attorney about this, and determining if I will be filing a dispute. I have been on the phone with the billing staff and front office staff all week, and what have they stated, "The doctor's notes are stating that you did not have biopsy, but you had surgery." Not sure when this mystery surgery happened as she literally did not TOUCH me, only inspected my skin with her eyes.
Dr. Hellman is still trying to charge me for services I did NOT receive. The price is not the issue, but the fact that Dr. Hellman is continuing to state that she gives me services that I did NOT have is a MAJOR issue. It shouldn't have been a surprise, after I was diagnosed with a condition that I did NOT have. It's my word against hers, I'm being told, and she's not budging. Are you kidding me? It's so silly and honestly absolutely ridiculous. What kind of professional can't own up to their mistakes?
It's shame because I really (thought) I had a great experience at Dr. Hellman's office. I will NEVER return. I haven't ever had a bad experience with a physician, and I always pay my copayments and deductibles, but of course it's for services that I've actually had.
Please do yourself a favor and visit another dermatologist. Unfortunately, my first review is a negative one.
- New Yorker that simply wants fair service
Fabulous View, Flawless Skin – The day's of patient oriented TLC are back! Dr Hellman's hands on attention and eye for perfection are right on target. Your experience will begin by entering a light and airy office with a spectacular view of central park and you will be seen not by a associate, but by Dr Hellman herself, "The Dermatologist with a sense of humor and a heart of gold". No high pressured sales or snake oil remedies here, only a honest and practical diagnosis for your skin care concerns. Expect a traffic stopping complexion, a great product line and a boost in your self-esteem......Way to go Dr Hellman!
Wonderful Dermatologist – Great office, friendly and professional staff. Great location. I have been a patient for years, and have always been pleased with the results. Dr. Hellman is experienced, friendly and approachable. If you are looking for laser hair removal, this is the place to go. In addition, I had a thyroidectomy, which left me with a horrible scar. Dr. Hellman was the first person I thought of when I decided to do something about it. After a few visits, the scar had lost it's raised appearance and much of the discoloration. I highly recommend Dr. Hellman. Give her a chance, you won't regret it!
wonderful office!! Highly recommend – This is a fantastic office!!! I love Judith Hellman. I live in Los Angeles and wish that I had a dermatologist like her on the west coast. I was in the city for a few days and went to see her about a breakout I've been dealing with. She is incredibly gifted, she listens and always gives me options as to different treatments. I highly recommend Dr. Hellman and her entire staff. The new office is also beautiful!!!
a guy's opinion – I just saw Dr Hellman for a skin check up and to remove some spots that bothered me forever....
Dr. Hellman is worth every minute I waited (which BTW was not long at all and for certain SHORTER than many other doctors i visited in the city)
In the room, Dr. Hellman actually cared about me as a person not just my spots. she took the time and did not make me feel like I am rushed out of the room for the next person. I felt comfortable with her and confident that she knew what she was doing. The care i got was good. the result was aesthetically pleasing and painless. I found the staff and office to be great. bottom line: I got good medical care from a professional who is also a great human being.
Definitely worth making the appointment ! – Dr. Hellman is the rare dermatologist who takes the necessary time to accomplish what your appointment requires. You are not just a number .
AND it doesn't hurt that her new offices have probably the best Central Park view in Manhattan ! ;-)
Always have a LONG wait – I like her personality but the constant long waits are frustrating. Expect to wait about an hour and calling just before you leave work to see if she's running on time does no good - you are always told that things are running on time, then you get there and have to wait forever. After 6 months I gave up on calling. There is never an recognation/apology to the patient of your long wait- actually when you go into the "other" room you have to wait again for machines to warm up, etc. - bring a book is my advice & hope you don't get in trouble at work for being gone 2 hrs!!!
Great Dermatologist – I have been a patient of Dr. Hellman for many years, for both medical and cosmetic procedures. She is extremely knowledgeable and professional and truly cares about her patients. Her line of skin care products is great as well!
Love the new office Dr Judy!!! – I am a patient of Dr Hellman's for over 10 years now. She is one of the best doctors I have dealt with and believe me I know lots of doctors! I love her sense of humor, great personality and passion for what she does. The way she does my lips augmentation is unbelievable, the look is natural! She is a true professional. All her staff members over the years were very pleasant really helpful. I definitely recommend her for any cosmetic or medical procedure that anybody may need!
Great line of products and a great result!!! – Dr Judy has a great line of original products. Her knowledge of her profession as well as the effort she has made to produce her skin care products is a very reassuring factor when I went to see her. I know when I go to get treated by her I will leave looking great!
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