691 5th Ave, New York, NY | Directions 1002240.761151 -73.975267
Neighborhoods: Midtown Center, Midtown
WORST SPA/SALON IN NY – BIGGEST DUMP EVER! This place is so gross. The aestheticians are terrible and rude- pushing products down your throat. Someone stole my underwear from my locker while I was having a facial- there are no locks on the lockers. This place is so dirt and the people working there are RUDE RUDE RUDE! The lady giving my facial was texting on her cell the whole time- her hands were rough and hurt like sand-paper on my face. It is so gross in there- not sure how this place has not been closed down by the sanitation board.. STAY AWAY
Great time at the spa – I got a gift certificated for my birthday at Red Door Spa for a facial ,massage and mani-pedi.
I never been at this place before so I was quite nervous.At the front desk a very friendly young lady welcome me with a smile and direct me to the lockers and another lady walked me to the relaxation room, offered me a glass of lemon water while I sat down on an soft sofa I filled out my questionnaire form. Wow that was easy! I started to get relaxed already,the relaxation area was clean and not busy, but this area was very cold.
A few minutes later I was greeted by Liza who welcome me again. She explain to me the importance of filling out my form in case of any health problems or allergic conditions I thought that she was very professional
She made sure to ask me if there were specific parts of my body that I wanted her to focus on, as well as making sure I felt completely comfortable and my massage table was very warm and comfy. I have never enjoyed a massage as much as I did with Liza One of the best massage therapists I've come across in years.:-)
I got a facial after the massage , my skin feel fantastic,my manicure and pedicure treatment amazing,this was the best experience I ever have in a spa.
I would definitely go back and refer her to ANYONE! Amazing overall experience.
highly recommended – I received this as an early Valentines Day present. I loved the mud spa bath and massage. Rhoda was terrific. Although I didn't pay for it, I took a look at the prices and it was a bit expensive. Definately worth it
lovely relaxing day – My sister and I visited the Red Door Spa few weeks ago and we both had a great experience . We had facials, massages and body scrubs and they were terrific. The therapists Rhoda and Liza were welcoming, friendly and very talented. They recommended products used during the treatment ,but there was not a hard sell - just a nice recommendation. We will definably return. We've been to a number of spas in the city - this was a great experience and a relaxing day.
HIGHLY recommend it ! – I got few massages before, but none compare to the job done by Olga Liza. She was very attentive and receptive to feedback I told her that problems I was having and her fingers worked their magic.She gave excellent pressure and even worked on my feet . When I left I felt like a new person and my faith in massages has been restored. I HIGHLY recommend her especially for those who get a little nervous about massage-she's great I keep telling my friends to get an appointment fast and even though it was very busy the day I visited, no one made me wait. I recommend getting there early, the reception desk gets pretty busy.
I love Liza's massage! – I came to Red Door last week with and old gift certificated from last mother's day and after walking all NYC with my xmas shopping in the bad cold wheather. I was so happy to find Liza my therapist she was amazing, managing to release pain and tension from my neck and back. She made sure that I was comfortable and warm.. It was the best massage I ever had, I highly recommend Liza when you are looking for relaxation just ask for the Signature massage.
Shoddy Service; Long Wait; Give Them a Miss!! – I have to say considering the amount they charge their service leaves much to be desired.
Every time I've gone (3 times) I've had to wait at least half an hour. I work. I dont have time to waste, though obviously the way their appointments are run thats not something they're concerned with.
Additionally they obviously push your ladies to very very aggresively push other services onto clientele. Frankly I find this obnoxious and off-putting.
While the brazilian I had done was good the actual leg waxing was far from good. The fact that I'm tall should not be an excuse for a shoddy job. A lot of hair must have been broken when pulled because within a week there were areas with a centimeter of growth.
Give em a miss! Better folks to spend your money on.
THE worst facial i've had in NYC – I booked the Elizabeth Arden Signature facial for both my fiance and myself. Both of us were very displeased with the services we received. It was not relaxing, very painful and we left feeling greasy and dirty. Check-in was quick - neither of us waited long at all. Their "treatment rooms" are not in a good location at all. They are all located just beyond the check-in desks. My fiance heard constant noise from people checking in throughout his whole service. I was in a room a little farther away from the desks, but they had the window partially open and heard all the 5th Ave traffic/noise (not very conducive for being "relaxed" or "pampered"). The worst part of the facial was cleaning the pores. They do not use tools (which they are very proud of), except they just use their finger nails w a tissue. Both of us have gotten facials from various spas in the city and know that cleaning pores out is never pleasant. But it was EXTREMELY painful at Red Door Spa - the most painful facial we've ever had. As if that wasn't bad enough, the woman performing the facial on my fiance took a chunk of skin off his nose. My lady kept telling me to open my eyes and see the gunk she got out on the tissue. Would anyone want to see this?? They kept putting more and more layers of masks/lotions on our faces. By the end, I felt like a greasy, oily mess. My lady was so sloppy with the applications and got the products in my hair. I left the salon looking like I hadn't showered in days (greasy, matted, stringy hair). Additionally, they put very heavy hand cream on my hands and then put them in warming 'mits' for the whole service. That was very comfortable. However, my lady never asked me if I would like to remove my engagement ring before she did this. After we left the spa, I promptly went to get my ring cleaned, which was covered in hand cream. We will never be going back to Red Door Spa.
Not what I expected – Someone got me a gift cert for this spa. I expected it would be "high end," clean, peaceful and organized. It was NONE of the above. And my facial seemed super-rushed. She took the full time, but she was moving so quickly, as if she just wanted to get it over-with. And she tried to up-sell me on added treatments while I was there. Not at all relaxing.
The facility was really dingy, with paint-chipped doors. The reception area was as busy as Grand Central Terminal. And the salespeople were not that nice or helpful. They seemed to want to say "just buy it and get out." It was not service-oriented.
I was told I could get a little makeup applied so that I'd not have to run around afterward with a "bare" face. I waited and waited and waited. No one even tried to let me know when my "turn" would be up. I finally just gave up and left.
All of that said, my skin did look great afterward. And the cleanser I bought I really like. I imagine though, I could have found that result in a better atmosphere.
Love my stylist – I go to stylist Michelle every month and am always happy with my cut and style. Always a nice treat too getting a great scalp massage during the shampoo. I haven't tried the massages there yet, but seems pretty convenient to have that as an option down the road.
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