Neighborhoods: Midtown, Midtown Center
Another Great W Experience in an Amazing Neighborhood – First and foremost, hands down, best location in the city regardless if you're a frequent traveler to the city or if it's your first time. Conveniently located in the Midtown East area on Lexington ave, across from the iconic Waldorf Astoria you cannot get any better. Close to the 6 train, taxis or towncar available within minutes and walking distance to literally thousands of places no matter what you want to do.
We checked in this friday and our room wasn't quite ready yet, so we grabbed a few seats at the bar in the lounge and had a nice 7.50 beer...ha, all joking aside, great customer service at the bar and to be expected in Manhattan.
Luckily we were upgraded to a larger room looking over Lexington which was a nice bonus. The room was rather spacious for a room in the city, had two queen beds and plenty of storage space for 4 people traveling together. The bathroom was kind of tight, but then again, to be expected.
The Acura concierge, I'm convinced isn't ever available as we tried getting it about 10 times in the two days we were staying. That was probably a good thing though as we got to stop by a couple cool shops and pubs that we normally wouldn't have seen in Murray Hill and Midtown.
This is like all W's young good looking crowd, chic and people seem to stay here to have fun. The lobby lounge is busy every night and the in house club (whiskey blue) is a nice touch to have some late night, close to home fun. I would recommend anyone to go and stay here, no questions asked. Just keep in mind, if you don't go with at least a "mega room", you're probably gonna be in tight quarters.
The "WOW" Factor!! – I stayed there for the weekend with my mom and aunt. Absolute perfection!! Whatever/Whenever, the Concierge were more than accomodating. The place is sleek, chic, clean, staff is good-looking and hip. It's in the perfect location near to all restaurants: Mint, Dos Caminos, Smith and Wollensky. The bed feels like your sleeping in air, its takes you into the night and don't wake till the next morning..What an experience, 2 thumbs up and it has the "WOW" factor. I will definite return to this hotel!!
Great location. Great Service. Great place to stay w/ dog – Great service from arrival to departure.
I brought along a small dog and their consideration for both of us went way past what I'd expected.
Not once did I experience the well-known "New York rudeness" while at the hotel,everyone were friendly and helpful.
The hotel-store is amazing and it doesn't hurt that the Bliss spa has a store in the same building and the bathrooms - although on the small side for someone not used to New York small-sized living - were stocked with Bliss products.
The large bar area by the reception is very comfortable and a great place to meet before going out to dinner.
Location is great,within walking distance to Central Park,5th Ave and everything Manhattan has to offer.
I will be back.
the Worst W – i don't know why so many people fancy this hotel, but this is the worst W that i have ever stayed at. the rooms are ridiculously small, style (housekeeping) isn't all that good, some of the rooms are even depressing, has awful views, and few of the welcome desk (front desk) agents are too impolite and informal...
i would stay away from this hotel, especially when u have to see the magnificent waldorf=astoria right in front of the hotel every time u exit and enter the hotel.
Great Stay in Midtown Manhattan – This a first-time post.
Having stayed at W properties around New York and having avoided the W New York until the renovation completion in August, I didn't know what to expect. That being said, I was completely amazed by the hotel's atmosphere and service-minded attitude throughout my stay. I believe that the new surroundings have re-energized the staff and as a result the hotel is now a thriving property in midtown.
The room I stayed in was on the top floor and was modern and very spacious. There was an adequately sized bathroom with a rainforest showerhead, a large queen bed and a small balcony to finish it off. At no point did I experience any of the complaints I have usually heard about this hotel (room service trays in the hall, scuffed carpets, rattling AC, etc). The staff had been alerted to it being my birthday over the weekend and my friend and I were pleasantly surprised to find a bottle of champagne in the room with a note from the manager one evening. This was definitely above the hotel's obligation to us as guests.
I was very pleased with my stay and look forward to when I can return. Keep in mind that the type of room you book will proportionaly affect your experience at the hotel as some can be quite small.
Disappointed – I was very excited to stay here, as I"ve seen how great the W hotels look from the outside, and how good some of their restaurants are, but it was not a great stay at all. First, the staff upon check in was mostly concerned with chatting it up with eachother, we had to interrupt them just to check in and find the elevators. I knew beforehand the rooms were tiny, and perhaps it was because we got stuck in an inside room, but the room was bearly big enough for the bed. The teeny window overlooked some pipes. THere was NO dresser for clothes (no room!!) The bathroom felt like a locker room bathroom. Stand up shower only with dirty old tiles. The curtain wasn't long enough and the bathroom got practically flooded when you shower as a result. The toiletries are from Bliss Spa, which is a bonus. The AC was ancient. Someone had set the alarm clock to 2 am and again to 4:30 am. For $500 a night, can the staff please check this after each guest leaves?? I was overall very unhappy with my stay, I stayed at the Westin Times Square 2 weeks ago, and the Westin surpasses the W in every aspect.
DO NOT STAY HERE! – Called ahead to confirm room, they offer an upgrade to a suite. Get there to check-in on Friday, inquire why they want to put us in a Wonderful room, front desk says no upgrade. Disappointed since they offered. Card key & back-up system down. Had a guard open doors for all. Get to our anything but wonderful room. Small for one, let alone two. Bathroom was old, dirty & the size of closet. No space to move in the bath or room itself. 1 person has to wait for other to pass. Wooden crates are what side tables & desk looked like. A/C didn't work. Put it down to 65 went back to 75. Couldn't sleep through night from noise & heated rm. Duvet was from silky material that would stick to your skin or slide off bed. Pillows were bags of rocks & smaller than a standard pillow. Bed had a blanket in between the mattress & sheet & the blanket kept sliding down the bed. Kept fixing it every time we got up to fix the A/C. Set up mini-bar on a diagonal and made space tighter. Moved it & found many electrical cables on floor & all connected to 1 power strip. Fire hazard! No coffee maker in room or ice machine in hall. Room was on same flr as Bliss so you smelled nail polish thanks to staff that kept rear spa doors open. Low ceiling over bed. Weird. No counter space in the bath & a foot of space from wall to toilet, watch your head when standing. Bath, closet & room doors were set-up wrong. Can't use 2 doors at once. You have to wait your turn. I think we had a Cozy room which is smallest. If you do stay at this poor excuse of a hotel, check square footage. 180 sq ft is the size of a bathroom, not a hotel room.
I love Starwood's hotels & stay at many of them, but not this one ever again. W Times Sq is much better and would stay there if Westin was booked solid. Westin has marble bathrooms, better & cleaner room decor and 10 times the space for the same price as this W. Nothing beats a West Side hotel.
Very attractive Common areas – Here are the positives: Location, Very attractive lobby and bar's, good service, Bliss Spa in the Hotel but I would definitely not reccommend this Hotel for a long stay only because of the room size. The ammenities are fine but it's TINY. No lighting in the closet made it difficult to see your clothes. But, if you are searching for a Hotel and find this is the best price then I would consider it.
California-cool on the East Coast. – The Scene
After a $100 million conversion, this hotel--one of five Ws in the city--draws a chic, international, young crowd who enjoy the cutting-edge casual style. Guests lounge in the signature "living room" space on sofas and chairs in front of the fireplace or play chess on the tree-stump gaming tables. Organic touches expressive of feng shui's design philosophy are found in the kota stone flooring, schist counters and a variety of woods.
The 688 rooms and suites offer sumptuous beds with down comforters, pillows and chenille throws. Amenities include CD/DVD players and media library, dual-line phones with cordless handsets and 27-inch TVs with Internet access. The hotel is home to the excellent natural restaurant Heartbeat and the hip, electric bar, Whiskey Blue. The Sweat Fitness Center offers exercise machines and classes including yoga and Pilate, and Bliss49 provides spa treatments.
Meet for Drinks – I've been here manytimes to catch up with freinds after work though that is generally after 11. The drinks are excellent and the space is nice though always crowed.
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