320 Amsterdam Ave, New York, NY | Directions 1002340.780690 -73.980329
Monday 5:00 PM - 10:30 PM
Tuesday 5:00 PM - 10:30 PM
Wednesday 5:00 PM - 10:30 PM
Thursday 5:00 PM - 10:30 PM
Friday 5:00 PM - 10:30 PM
Saturday 5:00 PM - 10:30 PM
Sunday 5:00 PM - 10:30 PM
Neighborhoods: Midtown, Upper West Side
NO SERVICE NO AMBIANCE! – This was one of the worst experiences i have ever had!
We made reservations at Citrus for New Years Eve for 8pm. When we arrived we were told we were 'checked in' just notify them when everyone was there. The last person we who was missing was just parking the car. We were seated at 8:30pm in the basement where there was no decorations or ambiance. Literally felt like someone's house basement that we had been banished to. So much for getting dressed up to go out. We promptly ordered our drinks and food. Appetizers came out pretty fast (10 mins later), i would say they were pre-prepared as they were barely warm but not too bad. Then came the LONG wait. No one checked on us, more tables filled up as we sat waiting, they ate, they left and yet we still didnt have food. We ordered 2 sushi platters and 2 steamed bass, so nothing that needs time to cook. Finally we got a hold of the bus boy to ask what is going on and where our food is since our waiter disappeared as well. Needless to say he forgot to put in our order, not to mention our table entirely. Oh did i mention it was 10:15PM!!!!!!! So our waiter finally comes over, who is less than sincerely apologetic, blames his cook and expects us to wait even LONGER till it comes out! So as we are still waiting, we are getting more upset (and i do not know anyone who isn't extra grumpy on an empty stomach!). We decided that we do not want to wait for our meals and ask for the bill. He brings the bill, NO DISCOUNT, NO APOLOGY!
We pay and leave at 10:45PM and are never going back! So much for a happy new year! CITRUS on the BANNED LIST! If you love food, spread the word and NEVER go to this place!
poor – Went there tonight with a group of friends. Our waitress was "over" us before she even took our order. Food was average...the greens to my salad were not fresh so I only at the chicken. Our waitress never came back to take an order for another round of drinks, never checked to see how our meals were and dropped the check before we could order dessert. There are many great restaurants in NYC. Sad to see that Citrus is no longer one of them.
Uninspiring Cuisine and Service – The cuisine is poorly executed. Sushi was okay but the entrees were all boring, flavorless and uninspiring thought they read well on the menu. Sushi was fine, but the server had no idea what soy paper was or Nori or the difference. Completely untrained on the menu and its ingredients which isn't his falut and is the sign of an operation that just doesn't care.
Slipping a little – Citrus is a "go to" place for my friends and I when we can't decide where to go for dinner or brunch and/or weren't up for crowded dining areas and long lines. We like that there's ample space and several great choices on the menu. I almost always order the Citrus Chopped Salad.
This past Sunday a few friends and I went for brunch and I'm sad to say I was disappointed. The Citrus Chopped Salad was lacking in the wonderful toppings -pumpkin seeds, jicama, avocado, sweet potatos and manchego cheese - that make it so tasty and flavorful. There was barely any manchego on our salads and everything else was sparse. The moment we brought this to our waiter's attention he seemed to catch on immediately and it made me wonder if due to the economy, they have knowingly cut back on ingredients.....In any event, as always, the service was fantastic and our waiter brought us up cups of manchego and avocado to add to our plates of lettuce. Ultimately I had a pretty good chopped salad but I still elft feeling a bit disappointed over one of my favorite "standys."
Citrus continues to disappoint (Upper West Side, NYC) – Well it had been almost 2 years since I had last visited Citrus... I never found the service to be any good and the food was always average (even though the menu makes it sound fantastic)... Anyway, today - father's day - I decided to try it once again, as many of my first choices did not have tables available. Well I should have stayed home. Citrus disappointed once again. Not only was the food below average, the service was down right poor... only to be topped off by the fact that the manager on duty - Natalia - dropped my father's father day present - a collection of photos - all over the floor and didn't even have the sensibility to apologize. She left them there and moved on.
Fool me once, shame on you; fool me twice, shame on me.
bad service/obnoxious manager – I went with two friends to what we thought was our local friendly restaurant, which we have been to many times. After waiting for an hour and a half (on a wait that we were told would be 45 minutes) they jammed us into a two person table and promised to "take care of us." Not only did they not take care of us (seriously, the manager, Natalia, did not do a single thing with respect to comping anything and was the single most unprofessional and rude restaurant manager that I have ever come across--actually despite her claim that she was, in fact, the manager, I tend to doubt it, since she looked like she just woke up and went to work in the clothes she slept in), but the wait staff was completely incompetent. Despite the food not being bad (it’s pretty mediocre), and I suggest you don't either....
You can do better – The food is tasty, but the portions are small and the service is slow. The noise level on a weekend makes the jackhammers on a construction site seem quiet. This is definitely not a place where you would want to have a leisurely dinner, but it is close to the Beacon theatre, and not a bad place to go if you are not spending more than an hour. If you are not going to the Beacon, there are lots more restaurants to go to in NYC rather than this one.
Used to be good – I must have eaten here right when they opened. It was summer 2005 and I had a really good experience, from what I can recall. I had just flown in and a large group of us went on the later side to dinner there. I can't remember what I had, but the food was delicious and the drinks were also working. Sad to hear that things aren't the same now.
fun margaritas and interesting fusion foods – The food here was really fun and interesting: spicey novel sushis, fun salads, and yummy tacos. We order a ton of margaritas in lots of fruit flavors and they were really fresh and fruity, like real fruit and fruit juices that were fresh, not frozen. Service was friendly and attentive. Love this place!
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