110 west 90th street, New York, NY | Directions 1002440.789168 -73.971360
Neighborhoods: Upper West Side, Midtown
charming oasis on the Upper Westside of Manhattan – Under the curated eye of owmer Michael Rosenber there's a charming mix of knitwear - it's hard not to find something to please the soul. Great for finding gifts for women, children and babies! Michael is very helpful.
Unique Boutique – a warm, friendly shopping experience - you can find a beautiful selection of good quality items for babies to adults - find all your presents in one place - for a new baby, toddler toys, sweaters for mom - and more!
Wonderful Gift Items for children – Granny Made has a wonderful selection of clothing for kids. I found a beautiful sweater there for my neice, although I must say I had a problem narrowing it down with the very nice selection they had. The service was also very attentive without being bothersome. It was simply a very pleasant environment and shopping experience.
Great NYC shop. Perfect for Gifts. – Granny-Made has a great selection of children's clothes that you won't find in your basic department store. I've always preferred the neighborhood stores because the service is always much more friendly and attentive. Granny Made was just that. Not only did I find some wonderful gifts, I was given helpful customer service and assistance in picking out just the right outfits. Highly Recommended.
Terrible Returns – Both my sister and I were given baby gifts from Granny Made. Neither was to our liking ( a friend of our mother's was the present giver and barely knew us) so we decided to see if we could exchange them for something we'd prefer and use. The person at the store was instantly rude at the very thought of a return. She then informed us that the items were now on sale and only exchangeble at the 80% off price. Even when we tried to do that she told us repeatedly that what we were looking at couldn't be used towards our exchange even when we offered to pay the difference in cash. The entire experience was dreadful and actually upsetting. I would not recommend shopping here and certainly don't buy any gifts!
I was disturbed to read this woman's unhappy shopping experience and I felt I must explain it from our perspective.
The baby gifts they received had been in our summer sale (June-Labor Day). They wanted to return them around Thanksgiving Day, for full price seasonal clothing. Our store policy on returns/exchanges is that when subject to exchange or store credit, merchandise must be returned 10 days from purchase. Regarding sale items, they are final. Our real life policy on returns is that we take back most items sold during that season for full credit or exchange as long as it is in original condition. During a sale time (twice a year) we allow people to exchange an item that's now on sale with any other sale item so that both parties (buyer and seller) get par value for the merchandise. So I believe we have a fairly flexible return policy. About her being treated rudely, I apologize if she in anyway thought someone was rude...it was probably just frustration.
Great childrens' clothes – A great store, with clothes that don't seem mass produced and even have more of a color palate than pink or blue for newborns! Great selection for the size store it is and I always leave the store with something new.
The lady behind the counter is a bit surly, but maybe that's because I am a male . . . who cares the clothes are worth the grump.
Editorial Review – Hand-knit sweaters--some in designs worn by World War I soldiers--for the whole family, plus clothing, books and toys.
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