502 Amsterdam Ave, New York, NY | Directions 1002440.786589 -73.976034
Neighborhoods: Upper West Side, Midtown
Inconsiderate Jerks – I had ordered from them a few times with adequate service/food, then one night my bf and I ordered in dinner from them and after it had been an hour and a half and they didn't show up- I called. They told me that I was out of the delivery area, which is odd to begin with since I had gotten delivery there a few times before, but the thing that really bugged me is that they didn't even call me to tell me that they weren't delivering the food!
Wish I still lived in delivery area – Why can't there be a Harriet's in Brooklyn? I used to live and order from here all the time. I'm a terrible cook in but it used to not matter cause I would just calll these guys for comfort food fix.
HORRIBLE CUSTOMER SERVICE – I ordered takeout from Harriet's Kitchen. My order was wrong when I received it. I called to have the order corrected and was told that they can't make that order that way... which I was not told in the first place. I ordered a different replacement item and was told I'd have to pay the difference in price. Then I got a call back saying that I had to pay the full price for the replacement dish. I was told that I did not specify enough on my original order, though I was holding the menu they'd written the changes on, with everything written out. This place clearly doesn't believe the customer is ever right. I highly do not recommend this establishment.
On my speed dial! – I order from this place so much. I think I have had everything on their menu. Harriet's Kitchen is mainly a take-out/pick up place. They have great roasted chicken and yummy sides. They're always super quick with the delivery and the prices are pretty good.
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