218 Lenox Ave, New York, NY | Directions 1002740.804966 -73.947063
Neighborhoods: Uptown, Harlem
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Where was she? – I usually don't write on the internet but after reading the review below I had to come to the defense of Turning Heads. Turning Heads, without question is a very respectable and honest business. I have been to the spa twice for massages and was treated with care by a very friendly staff of people. You can't please everyone but the staff at Turning Heads do their best and take great care of their clients. I think the previous reviewer has the wrong spot. A+ to Turning Heads.
Thanks for coming to our defense we appreciate your business and good will.
WORST SPA IN HARLEM NYC!!!!!!!!!!! – This PLACE WAS A DISASTER! DO NOT GO THERE THEY LEFT ME WAITING AND STARVING FOR OVER 5 HOURS!!!!! THEY WERE VERY WELL AWARE THAT I HAVE A SERIOUS MEDICAL CONDITION "LUPUS" and was told this was not a "RESTURAUNT" as I waited starving and was delayed for hours, due to their schedule they then went an CHARGED my child's credit card my CHILD, they charged her card knowing my child did not receive any services there . The cosmetologist is unprofessional and was telling me her problems about her 'drug abusive' mother this was a dissatster!!!!!!! they wrongfully, CHARGED my child's credit card and I NOW AWAIT validation. The owner Sandy has accompanied her staff in this abusive behavior. This place is getting reported...There are pics taken to PROOVE everything said her! Do not go to this place. The staff at the 'time' were "GHETTO"....
Turning Heads Salon & Day Spa did nothing that was alleged in this review and has never, ever behaved in the manner that has been described. We have nothing but good energy and good will towards all clients. We strive towards providing excellence. We wish this reviewer well.
Heads are Turning when I leave Turning Heads! – I've been going to Turning Heads for over 15 yrs, seeing the same stylist, Dakar, each time. Let me tell you I have had a wonderful experience each time when I leave the shop I'm really "Turning Heads" cause I receive so many compliments. I have recommended the shop to friends, family and even strangers in the street that stop me. I live in Queens and believe me it's worth the trip to Harlem!
Mixed Metal Mama
spa princess approves – I had a wonderful experience here at the spa. I have been going to spas since I was a younger girl and Ive experienced many nice and luxurious spa environments but the personalities were always cold. Not, turning heads, its a very warm and welcoming place I felt right home. the spa attendant Mildred was so wonderful and delightful. During my wait for my service I was served fresh fruit and cookies (my fav part,despite my diet) which were sooooo yummy! if you want a nice warm and friendly environment this is the place to go
Thank you for your review. We are happy to have you and hope you continue to have many great experiences with us.
Spa Party... – MY BRIDAL SHOWER WAS AMAZING!!! I cannot say enough about my experience at Turning Heads. My girlfriend's gave me a spa party to send me off into matrimony, and we decided to check out T.H, on a friend's recommendation. I had the "favorites package", which consists of a 60min massage, 60min facial and spa manicure & spa pedicure. The first thing that really set the tone to our visit was the warm and friendly staff as you walk in the door. I really felt attended too. It wasn't stuffy and impersonal, there was a real welcoming feeling that carried through the entire day. The massage was heavenly and the therapist(Carmen) made me feel comfortable and at ease. She rocked my body!!! The facial was also awesome, her(Laura) hands were magic, and she was really knowledgeable about skincare and took the time to talk to me after...above and beyond. Nails and feet...check. That was the icing on the cake, she didn't speak much English but she spoke my language...pamper, pamper pamper!!! I am for sure going back. I hear they participate in spa week, and I have to say their everyday prices are quite reasonable. This is the working woman's spa...affordable and a treat.
Hello from Turning Heads. We want to take this time to thank you for choosing us to celebrate your upcoming marriage. We also had a great time with you and your friends and wish you the best of luck. We look forward to seeing you again.
My Salon – I have been getting my locs done at Turning Heads for about 8 years now and I do not have anything to complain about. When I first came back in 2002 I was not to sure about making the transition to natural hair but as soon as I saw so many other clients with beautiful locs, twists, braids and other natural looks I felt right at home. I love the Aveda products and have always found the staff very kind and professional. I've only gotten a manicure and pedicure at the spa for Mother's Day last year and that was very nice as well. The spa has been newly painted and remodeled as well as very clean.
Warm and Inviting!!! – I love this place! It's always warm and inviting. The staff is professional and are very kind. The spa services are great and you will leave refreshed and revived!
Spa Newbie No More! – I have heard a lot about Turning Heads for a few years now so when I saw that they were participating in Spa Week this past October I decided to give some spa services a try, after all a 1 hour massage for $50.00 bucks was hard to pass up. I have to say that this little spa in Harlem wildly exceeded my expectations. I thought at bargain prices I might get bargain service but I was wrong. My therapist, Carmen, was so sweet and giving. She had no problem being warm and attentive and i really felt great after my service. I had a couple of hair questions when I was a t the desk and had the opportunity to have a consult with the owner who is a stylist and equally as warm as her staff. I entered a a spa newbie but left as a new client. They won me over.
Thank you so much for this kind review. Your change from a "Spa Newbie" to a loyal spa client is music to our ears. We continue to work hard so that people such as yourself can make spa services an important part of their life and overall well-being.
Most relaxing spa experience!!! – I've always wanted to try Turning Heads Day spa. And finally was able to make an appointment. I made an appointment for a full body massage, elemental nature facial and manicure. As soon as i walked in the front lobby smelled so yummy so i knew this was going to be a great experience. I had a one house Swedish massage with Carmen and i was blown away. Her massage was more than what i was expecting. From the hot towels to the wonderful aromatherapy, i was in a total relaxing state. After my massage i sat in the waiting area and waited for my facial. My esthetician greeted me and guided me to the treatment room and began a skin care consultation, which i thought made my facial experience a very relaxing one. The fact that they use AVEDA in their treatments was one of the reasons why i wanted to get a treatment at T.H. Laura was very gentle and very informative. Her facial was amazing and left my skin feeling extremely moisturized. You never want to leave a spa feeling like you have a greasy face. As my services continued, my last one was for a spa manicure. The nail technician convinced me to get a pedicure and i am glad she did. They carry from OPI to ESSIE which are my favorite nail color brands. The products she used for my hands and toes smelled so good, i loved that lemongrass scent. Overall, my experience was excellent. This spa is like a hidden treasure in Harlem. Turning Heads will definitely see me again.
BTW: they have awesome yummy tea =)
Great experience! – Sandy the owner is SO nice, and the salon & spa is just gorgeous. They have an entire line of Aveda products as well as any spa service you could imagine. Do yourself a favor and come here!
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