Florists >Flowers By K&R Florists
4953 Broadway, New York, NY | Directions 1003440.867993 -73.920883
Neighborhoods: Uptown, Inwood
THE BEST FLOWERS and SERVICE EVER!! AMAZING SERVICE!!!! – I must say that i got married in May, and was nervous about all the little details, ESPECIALLY MY FLOWERS! But I had absolutely nothing to worry about. The staff was so patient and helpful, but most of all they went above and beyond my expectations!!!
They delivered flowers to my house, to my grooms home, to the church, and to the catering hall!!! and everything was so beautiful, and just made my day perfect!!! I asked for Gardenias, stefanotis, roses, lillies and I also asked for crystals and pearls to be in every arrangement (I had over 30!!) and it was a FANTASY COME TRUE!!!! I have used this store before and was ALWAYS very pleased, But they made my special day even more amazing. When I went back to thank them a few weeks later, they gave me a beautiful exotic spring bouqet as a thank you for ME!! believe me this store is amazing, they treated me well, and I will keep on using them as long as they are there.
Gaudy, Tasteless Work – Taking a full 10 minutes & repeating myself frequently to the 2 older people in this established shop, I explained at length that, for a European woman's 75th birthday, I needed a small, tasteful, understated corsage that had to be nothing like the usual USA "Junior Prom" version. It had to be small, just 3 roses, miniature if possible with just a bit of 1/4" red ribbon ["1/2" would be too wide"], no big fancy bows, indeed just a few short streamers if possible. I stressed that the recipient came from a culture that found our usual corsage to be gaudy & tasteless but that with just 3 small red roses I was sure she would be pleased.
I had it picked up for me at the last minute & was appalled to find the full-size roses 'lost' in an 8.2 x 4.3 x 2.4 inch bed of the following materials, each in volumes equal to or exceeding that of the roses themselves: 1st a full bed of 'greenery'. 2nd a curled fabric of white netting. 3rd voluminous amounts of white "Baby's Breath" 4th a huge 'puff-ball' bow of mixed 1/2 & 1/4 inch ribbon of a shade 2 or 3 tones lighter that the roses, therefor appearing almost pink.
This shop makes a good impression, it's been around for years, they're friendly and conscientious but would seem to lack a developed sense of color and understanding of "understated" and "small" or an awareness of the possibility that they may not be comprehending a customers request. I'll still select plants & cut flowers there from time to time but - - -
I am sorry that you had a less than perfect experience at our flower shop. We try to do our best to meet our customers expectations. And we always comprehend out customers reasonable requests and go out of our way to fulfill their demands as best as possible. -Dean, Business Manager.
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