300 Rector Pl, New York, NY | Directions 1028040.708993 -74.017344
Sat: 10am-6pm, Sun: 12pm-6pm, Mon-Fri: 12pm-9pm
Neighborhoods: Battery Park City, Downtown
The Vince Smith HORRIBLE Experience!!....not only does Vince NOT know what the hell he is doing, his "salon" is filthy!! The salon should be in Harlem on 125th Street. The rest of his staff is fine. Vince and his tool shed/salon are totally out-dated. I've spoken to some of his hairstylists as well as a former stylist and receptionist and they've told me some very disturbing things about Mr. Smith. The Board of Health and IRS will be checking in with him pretty soon. I DO NOT RECOMMEND ANY NEW CLIENTS GO TO THIS SALON!!!!!!!!!!
Excellent service and product! – I have gone to Vince Smith Hair Experience for about 6 years now. My children all get their hair cut there and I am literally stopped on the street with comments about their haircuts...thanks Fatima! (Also, free bang trims are included with a child's haircut!)
Today when I went to Vince for my color, I expressed that I wanted some color in the back. He agreed but said I would be charged for a full head instead of a partial. I expressed that I had had a full head last time and hadn't had color in this area. He agreed and only charged me for a partial. This left me feeling so appreciative that he listened to my concern and changed accordingly. (Oh, and my hair looks GREAT!) Now this is what I call service! Thanks!!
IT IS AN EXPERIENCE!!! – I first started out as a model getting my haircut by Jamie. As time progressed i went to my original barber and immediatley noticed the diffrence in the haircut. I am now and will remain a client of the The Vince Smith Hair Experience. I want to thank Vince Smith and his staff for the courtesy and professionalism which i have been shown. The only sad thing about this comment is that my old barber is out of a job. Besides the fabulous haircut, the atmosphere itself is so calming and relaxing. Once again thank you Vince Smith!
Great Salon!!! – I used to get my hair done at Vince Smith salon 8 years ago. Gorgeous salon, all brand new and so comfortable and relaxing. I had a cut, color, and all 2 were terrific. I definitely have found a new place to get beautiful. Thanks
Pros: Had an a great time and left with an even better color & cut
High Price Low Budget Salon – I have been to several solons over the years, and despite bad reviews, as all salons have them, I have never been pressured by a stylist as I was recently to "write a good review" about The Vince Smith Hair Experience. I was told that they had received some poor comments and could I "write about my positive experience". Not only is that tacky, but for the price that I pay to get my hair cut each month, that is not what I expect to get asked. If people have a problem with the salon, they should be able to write about it. I have never "loved" the salon, but it is on my block, so out of lazinessI go. I will now find somewhere else....preferably where there is some tact!
AMAZING SERVICE, MY COLOR IS AMAZING! – I recently decided to switch stylists for my highlights because my old stylist was moving away. I went to Vince after reading great things abut him and boy was I impressed! My highlights are stunning and I keep getting compliments from everyone! The staff was extremely friendly and welcoming. I was immediately offered a drink upon arrival and felt really at home. The salon is hip and had great music playing! Loved it and will definitely keep coming back. Also I am now hooked to the Moroccan Oil line thanks to Vince!!!
NEVER AGAIN!!!! – I used to go to Vince regularly around 10 years ago--but had to find a new place out by where I live. Now I am back downtown and was so phsyched to have the time to get back to the salon only to find they are not what they used to be--or even a distant cousin. This place is gross. I got a full head of highlights (my color is usually commented on all the time--it just always gets attention) After Vince's staff got their hands on me, its actually 3 or 4 different colors, and not in a flattering way. I don't beleive it was "finished" so to speak, its orange in some spots, the parts that are the right color, blonde, are fried so badly that I am losing hair on the crown of my head. I went back in, showed the receptionist and was told that Mr. Smith was "busy" Busy destroying another woman's hair I guess. They refused to refund my money, even partially. That also makes them theives. I don't even care--if thats how they make their money I feel bad for them. I then had to go spend $300 additional to fix their mistake. With stylists that look like that, its no wonder anyone come back. This place has unfortunately turned into a joke.
This is a fraudulent review. On and around 3/30 when this review was made, I was personally acting as salon receptionist/front desk manager. I have a 100% money back guarantee of all the work done in my salon. If a long-lost client returned after many years, I would either personally do their hair or co-consult on the color. If a client comes in to express their dissatisfaction, I always go above and beyond to satisfy the client. This is a fraudulent review.
Vince Smith, Owner.
Amazing makeover by Celeste – I had recently done makeover by Celeste and I was very pleased by the whole experience and the result. She's very professional, talented, focus, fast and very friendly. She gave me a great haircut and color using the latest technics and a fantastic style. And I was blown away by makeup she made for me. I hardly recognized myself in the mirror. Celeste brought up the sexy look in me. I think she's a fantastic, very gifted stylist and make-up artist. It was really nice experience and I highly recommend her. The whole staff create very relaxing atmosphere and it feels really pleasant. Thank you Celeste!
Bridal Hair – I recently got married and had a very hard time picking a place to get my hair done. I went for two trials, paid so much money, and hated my hair. When I was panicking a month before the wedding, a friend recommended Jackie from the vince hair experience salon. I went for a trial and right off the bat, was sure Jackie was the right person for me. She spent time understanding exactly what i wanted and played around with different techniques. On my wedding day, my hair was perfect. I couldn't be more happy with the job Jackie did. My mother, sister, and friends LOVED their updo's. My husband loved the hair as well!!! Jackie was timely and lovely to work with. She even made a flower piece for my hair, when my original piece didn't arrive. i was so thrilled, it made my wedding day. Thank you Jackie, i will never go to anyone else to have my hair done.
Exceptional – My son's first haircut,it was extraordinary. Everyone was friendly, understanding and patient. They are very skilled dealing with children. My son felt like a KING, he was laughing and enjoying himself(when i take him now for his appointments is like taking him to the park). The final result came out wonderfully he receives a lot of complements from family and friends. My son even competed in the baby gap competition and was one of the top five finalist, he didn't win because he was younger than what they needed. i recommend this salon to everyone.
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