1640 S Mason Rd, Katy, TX | Directions 7745029.733399 -95.755841
Terrible customer service - never shop there asgain – I will never shop at Specs again! I ordered a case of wine as the shelves were empty of the bottles I was after. After 4 weeks and not hearing from the store I popped in to see the status. Nobody was interested in helping me. When I did finally manage to find someone to take a look they found the order docket in the back room. Three people discussed the order then proceeded to ignore me while they digressed and started chatting about a wine tasting. When I did manage to get one chaps attention I was again dismissed with "we'll get back to you" then he walked off! I could not belive it. Nobody would take ownership of the problem. The problem was ignored as was I. Appalling, absolutely appalling!
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Spec's Wines Spirits & Finer on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.