Spec's Wines Spirits & Finer

(281) 395-6262 | View Website

1640 S Mason Rd, Katy, TX | Directions   77450

29.733399 -95.755841

Liquor Stores



Reviews for Spec's Wines Spirits & Finer

Doesn't Recommend
over a year ago

Terrible customer service - never shop there asgain – I will never shop at Specs again! I ordered a case of wine as the shelves were empty of the bottles I was after. After 4 weeks and not hearing from the store I popped in to see the status. Nobody was interested in helping me. When I did finally manage to find someone to take a look they found the order docket in the back room. Three people discussed the order then proceeded to ignore me while they digressed and started chatting about a wine tasting. When I did manage to get one chaps attention I was again dismissed with "we'll get back to you" then he walked off! I could not belive it. Nobody would take ownership of the problem. The problem was ignored as was I. Appalling, absolutely appalling!


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