Toys A Million

(703) 910-4785

2700 Potomac Mills Cir, Woodbridge, VA | Directions   22192

38.644076 -77.292638




Reviews for Toys A Million

Doesn't Recommend
over a year ago

Do not even stop by to this store, it's crook bussiness – Do not even stop by to this store, this store is rip off and fraud dirty bussines, this store is very deserve to be going out of bussiness.

On my day off shopping with my wife and my 2 children, I stopped by to the store and interested with a remote control helicopter. My wife was warning me that she had a bad feeling about this store but I didn't listen to her.

I ended up bought a helicopter model S-08 and the bottom propeller did not work after one time took off, and 2 hours after I got home, and it was already late night to return it, so I had to back 4 days later at 10 am, and when I came back that morning found only a teenager store keeper covered her head with moslem dress, and I told the teenager store keeper what happened and I showed it to her the problem with it, and showed it to her the condition of the toy that there was no broken part anything and I asked for exchange due to the defective product, surprisingly she told me that she did not know anything about it and had to wait for her father, and she asked me to write my name and phone number down and left the helicopter toy in their store, her father will call me in 2 hours when comes to the store.

2 hours had past and I did not receive any phone call, at 3pm I came by to the store and saw the sales guy, and I assumed that was the father, and another surprise after I told him what happened, and he said that he was there all morning and he acted like he did not remember me and played dumb, after I told him that I left the helicopter there, and his response was, " what helicopter???" and when I told him that I spoke to his daughter, now he had another daughter on the store wearing a same head cover but I am sure that was different person, and he told me that his daughter that I met earlier never comes to the store.

So I told him to call her anyway to confirm but he refused and told me that is not necessary, this guy just unbelievable, finally I found the piece of paper that I wrote it down, then all of sudden he found the helicopter toy that I left it there.

After all of the aggravation, it was not stop there, he refused to give me the exchange, and he showed it to me that one of the propeller is chipped, I was really shocked, first he did not know that I left the helicopter toy I purchased was there, but then he quickly found that the propeller was chipped after I showed it to his daughter to inspect that earlier that was nothing wrong with the body.

I insisted to get the exchange, but he said, he could not exchange it because the propeller was chipped, I am so sure when I left the helicopter toy, it was in good condition body wise, and witnessed by his daughter because I showed it to her, but all of sudden found crack and chipped, and he was able quickly to pinpoint it to me strangely, I got really up set with his dirty trick, and he asked me "what he need to do to make it good ???", and I said exchange it, but then he said he can't, what a pain in the butt dealing with a crook, and he told me not to come back to his store again, and he will call in two days when he fixes the helicopter toys, and it has been three days, and my next plan that I have to take him to the court.

People like him and his family does not deserve to open any bussines in this country.


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