Tuckahoe >Beauty > Dominican Legend Hair Salon
1003 Starling Dr, Richmond, VA | Directions 2322937.595791 -77.575433
Worst service I have ever experienced. I went to have a full color and partial highlight. Upon entering I sat down with the person I scheduled my appointment with, whom of which has done my hair in the past and I felt comfortable with. After telling her what I wanted and she quoted me $150 for the services she left to work on a different customer. After sitting for 30 minutes the owner came over and just started to prepare the stuff for my hair. She did not even introduce her self to me, just basically told me what I was getting. Even after I told her again exactly what I wanted she still did not do it right. To add injury to insult, I arrived to the "salon" at 1130, I wasn't able to leave until 3:45 because she kept doing one thing to my hair and then walking away to work on someone else's hair. The entire time she was rough pulling yanking and simply rude to myself and her employees. I told her several times I was not happy with what she was doing and she did not stop or listen to me. When she finished she walked away and told another employee that she was charging me $225. When I asked why she wouldn't speak to me, she had her employees speak to me. I left because I did not want to go off on the lady and do something I would regret. I called right after I left so I could speak with the owner and she basically said It's not her problem and hung up on me. This place has no customer service at all. I will not return and advice you don't either.
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