320 Century Blvd., Wilmington, DE | Directions 1980839.731477 -75.619199
Mon. - Fri. 6am - 11pm;Sat. - Sun. CLOSED
Id like to compliment you on your service department, both on the phone and the technicians that came to my house to assist me.On Saturday, I noticed my heater was not performing properly and contacted your office. It was in the 20s outside, but in my house it felt much colder. Your technician, Vinnie L., arrived and immediately diagnosed the problem. He made several calls and attempted to locate the parts that he would need to make the repairs. When this was unsuccessful, he was able to make a temporary fix so that I could heat the house until parts arrived.
I would like to thank Horizon. My heater wasnt working properly and you sent someone out the same day that I called. Jamie V. came out to my house and was extremely courteous, professional and explained in detail how he was going to fix my heater. He also gave good recommendations for future maintenance. I will definitely be contacting you again when I need service in the future. Thanks.
I was so impressed with the level of professionalism your technician showed. He not only did the routine service and maintenance on my heating and air conditioning system, but gave me some tips on how to keep it more energy efficient.
Excellent. I have always been extremely satisfied with the service Horizon has provided amd recommend your company whenever I have the opportunity.
The plumber did an excellent job of explaining the problem and the process required for solving it. He was able to do the repairs with as little damage as possible to our drywall. The new outdoor faucet works great. We're pleased with the results.
Very professional, on time, completed the work as promised. Fairly priced. Punctual serviceman, courteous and willing to explain his work
I have always had excellent service with Horizon. If anything went wrong or I had a problem, it was taken care of promptly and professionally.
I just wanted to tell you that "Mike" did a great job at servicing our air conditioner. He promptly fixed the problem of the loose duct and he checked and added freon which makes the air flow of the unit much cooler. We will definitely be more comfortable and the unit will run less now that it is blowing air at the proper temperature. Mike has given us confidence in your company's commitment to doing a good job and at making sure the customer is completely satisfied. We will certainly refer your company to our friends and family and we will use your services the next time we are in need of plumbing and/or heating help.
Professional, courteous technician. Everything went well, except that we were mistakenly charged for a job that was covered by our warranty. Eventually we got this straightened out, so everything is ok.
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