5931 Highway 94 South, St Charles, MO | Directions 6330438.715204 -90.672043
Neighborhoods: Saint Charles
All I can say hell hole bad food and rooms dirty terrible experience. Understand something you will not read all the fine print. and lets say you want to leave or ready to go home They will not let you. They will write down you show suicidal thoughts and guess what? YOU ARE STUCK!!! puke stayed in my hair for days. if you want the worst experience of your life or want to go back to the 1960 insane asylum ENJOY!
First, my daughter was in their outpatient program for self-injury. What a waste of time. Then, last week, she was having a really hard time and I brought her to the hospital. First, they took us back into a room to await admission, and 3 hours later I called the outside line and they had no idea we were even there. They finally admitted her at 1:30am. When I called her the next day, she was miserable, intimidated, bullied and the staff was not sympathetic to her needs. I called the nurses station and told them I was coming to pick her up. I offered to bring her to another hospital if they were uncomfortable about discharging her. When I got there, they told me that the doctor on call would not discharge her, but would not get him on the phone for me to talk to him. I told them that I was not leaving without my daughter. They told me that they would take her into protective custody and call the police ON ME if I continued to protest. Fortunately, her psychiatrist discharged her a couple of days later.
My advice...STAY AWAY FROM CENTERPOINTE.
Nice newer facility. Caring and experienced staff. Inpatient and outpatient services. They can handle difficult cases and situations. I have a family member that has been there many times. I'm not sure where we would go otherwise.
Saved My Life – I have to say if it were not for CenterPointe Hospital I would more than likely be dead. This program with out a doubt saved my life. I have been in various treatment facilities 9 times and yes, there are ups and downs to each program, however this was by far the most successful program (for me) with a very caring staff, dedicated to helping those in need. These programs are not there to baby us, but to help us learn how to live with our illness, learn how to live a productive life. I thank the Doctors and staff for giving me my life back. If you feel as there is no where to go, you are wrong. Go to CenterPoint.
I cannot say Thank You enough to the staff and doctors at CenterPointe Hospital. They helped us when no one else would when my youngest brother became ill. They have been there for us numberous times over the last year and a half. Because of them, my brother is still with us after experiencing NMS. As far as the other two reviews, I am sorry for their experiences. My brother has been in CenterPoine 9 times since Nov. 2009, and has had the best of care each visit. They are a wonderful group and I highly recomend them.
Not impressed – My last admission left a little to be desired. It took 6 hours to be admitted. I received no admission pack, ie..toothbrush, toothpaste, drinking mug, none of the basics that used to be a given. I was told that I had to deal with the insurance companies myself, which is what I thought the social worker was there for and another stress I didn't need to deal with. Needless to say, I didn't stay long and won't be going back anytime soon. All I can say is that I wasn't impressed.
Do you value your freedom? – Stay away from this place, my ex wife and daughter were BOTH detained during an assessment process for their day program. The stress sent my daughter into a seizure which she is now in a medical facility being treated for, there are other programs out there people-Center Pointe is only in it for the insurance money and state funding-STAY AWAY!
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