2533 Palmer Ave, New Rochelle, NY | Directions 1080140.919002 -73.776771
I bought a 2011 CPO Nissan Maxima from sales manager Junior. After 2 months and driving 3000 miles, I went for oil change at Midas. The midas told me all 4 tires need to be replaced as the threading was 3/32". I checked it myself and wash shocked. I called Nissan and they asked me to bring the car to their service center for checkup. They told me the thread is 4/32" ( I disagree as I checked it myself) and the tires will last for couple of months. I told them that it does not satisfy the CPO condition which clearly states that car tires should have 50% tread life left. I was asked to speak to Junior. I called Junior and he spoke very rudely to me and said I have bought a second hand car and car tires only last for 15,000 miles. I have already driven over 3000 miles and the tires can go bad. He refused to acknowledge that CPO cars are suppose to have 50% tread life left. I feel cheated as I need to spend over $ 1100 to replace them. I read that this is a very common practice among some dealers ( they are aware the that tires need to be replaced but still sell it as CPO car). I would not recommend anyone to but car from this dealership and especially from Junior.
After completing a quote through autotrader for my used truck that I wanted to trade in I was promptly emailed back by junior and upon arrival at Nissan In New Rochelle, (I travelled from Stamford) I was met by Junior and immediately began to look for a used Murano that we were looking for. After test driving and looking through a few different ones, we found a car we loved and completed a trade in with no hassles and no issues. Car was clean and and detailed upon receipt and a part that was needed was ordered and will be taken of this week. Customer service was not only professional but very polite and caring. I would recommend this dealer and have already done so to friends and family. Prices cannot and won't be beat and after dealing with my old dealer Toyota of Stamford I will never go anywhere but back here. Great Job.
Andrea was great. She was so patient with all our questions. She never rushed us a gave us unlimited time.She was also very Knowledgeable about the various model cars. felt we were very lucky to have Andrea as our salesperson.
When we had questions about certain functions on the care 2 weeks after the purchase she still answered all our questions. helpful too.
The transfer of lease from old to the new was made as seamless as possible by Andrew and Shay. It was a plesure driving away withithe color and the specifications we had selected.
I'm very happy with the dealership they did a great job in getting me the car I wanted and with in my budget.Great service very profesional and noligible I could not ask for anything more. I would recomend this dealership for sure.
Thank you for all you done for me.
The sales associate was overly friendly and helpful. I felt she was more interested in helping me find the right car and not just make a sale. Our test drive even went for 45 minutes...and still there was no pressure to buy.
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