Dentists >River City Dental
510 Airport Center Dr Suite 101, Jacksonville, FL | Directions 3221830.476736 -81.634772
Monday-Thursday 8:30 a.m. - 4:30 p.m.
Friday 8:30 a.m. - 4:00 p.m.
Closed Saturday & Sunday
Neighborhoods: Northside, Jacksonville North Estates
Love my new dental office. The staff is always very helpful and remembers me by name which tells a lot. Dr. Lovett treats my dental needs properly and has helped me a lot with my dental health!
This office staff really makes it comfortable to go to the dentist. It had been years since my last visit and they really made it easy by thoroughly explaining step by step what I needed. I am thankful I can say I regularly get my check ups now thanks to this office! I was provided excellent, professional services.
River City Dental goes by a different set of standards than your Insurance Company and they do not advise you of this. I have been insulted by the billing representative and the Dentist does not really do anything about it. I was provided services that were not medically necessary and I was not advised that the Dentist s standards may be higher than the insurance company s. Had I been advised of this I would have requested the procedure to be pre authorized. I am now trying to assist the Dentist office by providing them the information to appeal the decision. If this does not work, I will begin the formal complaint process. I have changed Dentist s because of this problem. This office has been thru 3 different billing representatives since I was a new patient.
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