Phoenix >Event Planning > La Reception Hall
2938 W Fairmount Ave, Phoenix, AZ | Directions 8501733.493500 -112.122526
Neighborhoods: Alhambra, Airhaven Industrial District
ABSOLUTE NIGHTMARE!!! Unfortunately, my parents hired LA Reception to do my sister's wedding reception (minus the DJ and Photographer, which were the only things that went well!)! The food was over 2 hours late and when it finally arrived it was dried out, slopped on plated (no presentation), and worst of all was not kept on warmers and was served cold, which is a health code violation!!! It was so bad that our guests jumped in to help. It was our guests that got water and drinks out to tables after sitting there for an hour. Guests jumped in to plate and serve the food, pour champagne for the toast, and cut and pass out the cake!!!!!!!!!! If it wasn't for so many guests jumping in to help the reception would have been a complete disaster!!!!!! The owner, Aida was not honest and up front with us when we called her to find out where the food was. The first time she sent me a text stating that she was "on her way with the food" (the food actually arrived 2 hours later). Then, 30 minutes later, after several attempts to reach her, she told me that she was 10 minutes away (food still didn't arrive for over an hour after this conversation). The third time I called her (again, it took several attempts before she would answer) she told me that she had no idea when she would get there. If she had been honest with me from the beginning we could have started dancing or done something else to fill the time, but because she was dishonest we continued to tell our guests that the food was almost there! Some people even started taking up a collection to go buy food because they didn't think she would really bring food! Our previous dealings with the owner/coordinator were very different then on the day of the event! The day of the event she was anything but professional! She was not dressed appropriately, was flustered, cried, and could not even come close to fulfilling her contract!!!!!!! Other then the decorations, absolutely everything that she was in charge of was a complete disaster! On top of dealing with the mess she made of things, she refuses to rectify the horrible experience in any way and will no longer take or return our calls!!!
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