Queens >Beauty > New Image Hair Design-New York
3617 Ditmars Blvd, Long Island City, NY | Directions 1110540.774167 -73.907477
Neighborhoods: Ditmars Steinway
Horrible experience – The hair salon did coloring on my hair, which I requested to have a dark brown color to match my eyebrows, and the color came out Red by the roots and Black with the ends. The owner came and said my hair looked perfect, at first denying the difference in color that even my 5 year old could tell. I had my hair done because I had my daughter's party the next day. They offered to "fix" it the next day AFTER the party. Of course, I went to the pharmacy and purchased hair dye and went home and fixed it myself. I have a picture of my hair with two colors. I contacted the merchant, and now again denies my hair was two colors and refused to reverse the charge on my credit card. I said I would make a complaint with the department of consumer affairs and they still did not want to offer my money back for the horrible job they did and I had to pay for, and suffer, because I left there so nervous and surprised by the result of their work. I want everyone to know this primarily because they do such a horrible job with coloring, and secondly because of the very poor customer service, so arrogant and in denial of the mistakes they make.
Eleni is the best! – I challenge you to find more bang for your buck! I have been to so many salons in the area only to find myself disappointed each and every time. For once somebody actually GETS IT! I made an appointment for a haircut and the receptionist was just an absolute doll. So friendly and accommodating - especially since I work freelance and my schedule tends to be crazy and it's usually hard for me to nail down a time.
Now. For the appointment. I come to the salon which as soon as you walk through the door makes you feel so at home. I was introduced to my stylist who immediately understood what I was looking to do with my hair (the last place I went to burned off half of it with a botched color job) and cut it in such a way that made me look and feel like a million bucks. Not to mention that she was just the coolest girl ever. THANK YOU ELENI!!! Go see her - she is worth the trip to Astoria!!!
Bad Haircut!!! – I went to this salon 1 year ago and I had one of the best haircut of my life! Unfortunatly this wonderful hairdresser is not working there anymore... and the one I had 2 weeks ago did not do a nice job!!! I really don't recommand this place for a haircut on short hair! Unfortunatly, my experience was a desaster, so I won't go back to see if haircoloring is well done!!!
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