Queens >Transportation & Storage > Crosslands Transportation Inc
3544 11TH St, Long Island City, NY | Directions 1000140.761648 -73.939801
Crosslands - Owner Mike is awful – I have used crosslands on and off for 10 years. I am boxed in because they had some special deal with the NYSE.
When u try to tip on a voucher every driver says that Mike the owner does not give them the money. Its a form of overcharging the voucher accounts. When I asked him directly he denies it.
I regularly have to look at bills to make sure drivers dont pad it.
I know its not a cash thing wtih the tip because,to a driver , they say dont write anything tip wise even if I say I dont have cash.
They also charge stops by where the stop is. If you have to pee and stop for 2 minutes they charge half of the full rate from the pick up to where u are. Not a flat stop fee..
In other words.. if you were going to North Jersey and stopped to pick up milk at a 7 11 near your house, The rate becomes 1 and half times the real rate. 75 dollar gallon of milk.
I have had unending amounts of unruly and sleepy drivers.
The cars are nice but there is something very odd going on there.
I have used the service for about 20k a year for the past decade and Mike , the owner is very disrespectful and noresponsive.
Im a dviver and havent got paid – I worked for crosslands for 2 days 3 months ago. The company refuses to pay me for the days i worked. Everytime i call the dispather refuses to let me speak to Mike and Ismail.
Please dont use this company. They really messed me up bad. Thanks
Please Find Someone Else!!! – People left me on an hour outside the city and thought it be best if I found another ride home. Sweet!!!!
These guys really GET IT! – These guys are fantastic. I have used the service 3 times, always to/from the airports. Twice, it has been in Brand-new Mercedes, for the standard price. The cars are neat and clean, the drivers are early and very friendly. Prices are fair (approx $45-$50 depending on the airport). All in all a very well run service, and worth extra bucks for the cars and reliability. There are so many crappy services out there - these guys are a breath of fresh air.
They really took care of us. – Well we need a limo right away in NYC. The doorman said the only company he knew could have a stretch limo in the city with no reservation was Crosslands. He didn't know the phone number but after a trip to the hotel desk and their recommencdation failed to provide a car they got us the number. The preson on the Phone a Crosslands was not only helpful but also helped us figure out the best rate for us. They had a full size brand new 10 passenger stretch at the hotel in 20 MINUTES !! Wow even the doorman was impressed.
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