Brooklyn >Taxis & Shuttles > Promenade Car Svc
102 Front St, Brooklyn, NY | Directions 1120140.702439 -73.988796
Neighborhoods: Downtown Brooklyn
First time with this service, will use it again – I called the night before to see if it would be good to reserve a time for the next morning (it was) and the guy on the phone was friendly, told me the cost to Penn Station before I asked. He took my phone # so he could call when the driver was outside the building.
Next morning i called to make sure the reservation was ok, different guy but same friendliness and information. The driver came an hour later (he called to let me know he was downstairs) and helped me with large bags. Car was clean, comfortable and the driver was great.
Traffic was bad, driver made sure I exited safely and carried my bags to the sidewalk. The amount he charged was what I had been told the night before.
Will use this car service next time I'm in this Brooklyn neighborhood!
TAX STATEMENT PROBLEMS – This is Eddy an ex- driver from Promenade Car Service.I worked with those two Guys for year 2009 and 2010.I asked the owner for a tax report statement; He suggested that he can only write on the report those credit card & account jobs.
Remember car service business do a very low percentage of credit car jobs,majority of customers pay with cash. Please somebody out there tell me what do you think?
Gay bashed by driver – Never ever use this car service. I have worked in DUMBO for 2 years and my best friend has lived there for years. I often use this car service, but never again. A friend of mine and I were leaving her apartment after a dinner party when the driver demanded we exit the car. He and I were laughing in the backseat and he absolutely kicked us out because we were gay. We made it all of 1 block before he decided to verbally assault us.
I've lived in NY all my life, and I've NEVER had such a horrific experience. Never use this car service. EVER!
very slow – they told me it would take 10 minutes for a car to come to my place (in Bklyn Heights). was more like 20-25... and when we got in the driver ignored our directions to get to williamsburg and took a ridiculously long route, making the fare super-high. Guy was an a**hole, acting like he couldn't understand us or we were stupid.
Disgusting! – The back seats had spilled beer on them, which had obviously not been cleaned. The driver kept leaning back to face me--while driving!--and asking me personal questions like, Why are you out so late at night? Where's your boyfriend? etc. I couldn't wait to get out of the car-- and though I normally think it's nice when a cab waits to see that I get in to my building, this time seeing the car just sitting there on my street while I opened the door freaked me out. Avoid at all costs.
Owner is RUDE! – I've used Promenade twice for corporate use and both times they quoted me incorrect costs for the service and when I called to clarify I was told to "get out of the car and walk to the atm, it's not our fault," while I was driving over the Brooklyn Bridge. In itself, mistakes happen, and wrong quotes can be given, but the RUDENESS of the owner, YELLING at me for his mistake for about 5 minutes, is unforgivable. I will NEVER use them again.
Horrifying Experience – Used this car service late last night and I had to sit up front as I knew the way and my friends had filled all of the seats in the back. Fine. Nice car, quick service, a little pricey, but we didn't care.
Within about 2 minutes driver placed his hand on my thigh at which point I firmly removed it and stressed that we will be paying with *cash* and nothing else. Before anyone gets their panties in a bunch and asks the usual offensive question; I was wearing jeans and a hoodie.
Anyway, when we got to our destination, as I was pulling $$ out of my bag, the driver was pulling his junk out of his pants, looking at me expectantly. I again said that this was NOT that kind of transaction and frantically dug through my purse so I could get the hell out. This guy just didn't want to hear no, and he kept at it with the pants and his package. When I got the cash, he freaked out, jumped out of the car and blocked my door as I tried to exit. Eventually one of my male friends moved him out of the way, getting the cash from me and giving it to the driver. What else is there to say? I'm lodging a formal complaint. Just be careful, there are perverts everywhere and I'm sure it's not this company's policy to forcefully proposition it's customers.
Terrible Service...found a camera – I can't describe how rude the drivers are. I called a car for me and my friend in a wheel chair. The driver was so rude about the wheelchair. If I wasn't there I am sure he would have left my friend stranded. In all the confusion at the hotel I took everything in the car and we discovered I had picked up a camera which wasn't ours. I called the next morning and the following morning to tell them I found a camera. Both drivers accused me of stealing it! They wouldn't tell me if anyone had reported a lost camera. They wanted me to send it to them because I stoled it. What a bunch of criminals. So if anyone lost a camera write me on annm_walsh@hotmail. Tell me which night and what type of camera. I will mail it to you.
Rude and Pervert driver – My wife used their service two times, unfortunately both times same driver showed up. Both times the driver tried to pass his personal phone number to her and asked her to have dinner with him!!! The driver was from Algeria, I called the car service and made a complain but they said you have to make a complain trough T&LC,
Very Reliable , If you need a car during rush hour make a reservation! – I work in DUMBO brooklyn any time i need a car I just walk over to Promenade Car Service on Front St and within 5-10 mInutes I am on my way. You can also make a reservation or just call for a right away pick up i have found them to be very reliable .
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