Consolidated Bus Transit Inc

(718) 346-9600

36 Snediker Ave, Brooklyn, NY | Directions   11207

40.674462 -73.902828

 
Transit Lines, Transportation Programs  more

Neighborhoods: East New York

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Reviews for Consolidated Bus Transit Inc

over a year ago

the owner of CONSOLIDATED BUS COMPANY SHOULD BE ASHAME OF THE WAY HOW THEY RUN THEIR SO CALLED PROFESSIONAL BUSINESS THEY ARE FAR FROM IT. THIS HAS TO BE THE MOST UNORGANIZED BUS COMPANY EVER WHO SHOULDNT HAVE NO BUSINESS HANDLING THE CARE OF CHILDREN ESSPECIALLY THOSE WITH SPECIAL NEEDS AND WITH DRIVERS WHO BARELY SPEAK ENGLISH THIS COMPANY SHOULD HAVE THEIR LICENSE TAKING AWAY FROM THEM IMMEDIATELY

Doesn't Recommend
over a year ago

We have a special needs child whose school unfortunately has to use consolidated this year per the new DOE mandate. School started Weds. It is now Fri and we have yet to receive a call from the bus company. Today a bus showed up with 2 lovely ladies, but still no phone call from the bus company. We had no idea they were coming! Also, we live in the same borough as the school and they are trying to put him on a bus for nearly 2 hours one-way. Unacceptable for any 3 1/2 year old, but especially one with special needs. Not to mention, in that amount of time, I could walk there and back. Clearly, this company cares not for the well-being of their precious cargo. HORRIBLE!!!

over a year ago

I'm trying to communicate with them since yesterday.

Three times after waiting +30 min the dispatcher (option1) answered and I explained that want to know time for pickup, he insists on asking the route number??? I don't know the route number ... is supposed to call to ask them the route number and to know what time would they pick my son up? .... He hangs up the phone when I spoken (3 times is stupid).

My son's classes started today and I'm still without any news ... at school don't know anything, they can't to communicate!!!, is the worst bus service.

Before, the school had selby bus and they always answered my calls ... I can't imagine in case the bus does not come to pick my son, Who can get my complaints?? ... They never answer!!!

Damn time that the school change company, is a total waste of time and I'm totally disgusted and upset that after 50 calls and still waiting on line ... I have not gotten any answer..

This is the worst experience I've had with a bus service, I would not recommend this company to nobody ...

and schools before changing should investigate the company that are hiring crap ....

Doesn't Recommend
over a year ago

If you ever find out that this is the company your child will be using run like HELL!!! Here we are day 2 and no bus has come to pick my child up for school the worse part is that you cant get these people on the phone!!! You will get the receptionist whom is good for nothing as she cant answer a few basic questions.. If you do get someone on the phone it would be her and she will transfer you to a line that no one will answer then a mailbox... in which NO one will return your call...

Recommends
2.0
over a year ago

Wonderful experience with consolidated transit NOT – I used this bus for 6 months with my school is 187 my bus driver jeff was really nice then today thay made us wait 55 min :-{ and when we got on the bus it had popcorn a sandwich bags and other garbage on the seats and floor!!!

like in 55 min u cant clean up and diuring those 55 min u couldnt send another bus????????????

Doesn't Recommend
1.0
over a year ago

Menace to society – Apparently from the other review, they have some issues to resolve. That's if they even care. My criticism is with the driver of Bus #57119 who feels that he/she can park any way they want on residential streets. There are areas where school buses can park their vehicle but this person chooses not to take advantage of these areas and takes up valuable space meant for non-school buses in the neighborhood. Taking up spaces meant for 2 vehicles, partially blocking private driveways, etc. This driver has no consideration and apparently the Bus Company encourages this behavior.

Doesn't Recommend
1.0
over a year ago

Mean, unprofessional with Special Needs community – I would give minus 10 stars if available. I've seen them run red lights, pass cars in an aggressive manner, I got sick when I was told that they transport Special Needs children and seeing the treatment that the drivers and matrons provide.

As I witnessed a disturbing episode I called the company to alert them, it took me 1 hr on the phone until they answered, they placed me on hold, when I mentioned what happened they were rude and used abusive language before hanging up on me.

Recommends
3.0
over a year ago

Speeding bus – On 1-10-11 bus #26269 was traveling at high ratesd of speed cutting off ambulance and passing red lights with his beacons to get through he passed the red light on howard ave and pitkin and right after took a red light at utica ave and eny ave he was driving irratically tailgaiting an emergency vehicle with a patient in it this driver should be reprimanded if not terminated

Doesn't Recommend
1.0
over a year ago

Time Wasted – I saw this bus on the street and decided to call them to book for a trip that is taking place in the upcoming month. However, as I called them, they proceeded to tell me that I was calling the wrong number and gave me 4 different numbers, each time, to call and book. As I called the number given to me they, of course, redirected me to the original number I had previously called. After giving me the run-around, they finally just told me to 'leave a message'. Is this really how you treat your customers? If so, I don't want to know how the service is once you FINALLY make the booking.

Recommends
5.0
over a year ago

BEST BUS SERVICE IN NYC – Great Service. They have experienced Drivers who know what the are doing. Their busses are well maintained and clean. I recommed this service to anyone. Their Manager Mario Phylips Is easy to understand and is easy to work with. I like this company alot and hope to join this comapny is the future.

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