Brooklyn >Veterinary Services > Northside Veterinary Clinic
233 Berry Street, Brooklyn, NY | Directions 1121140.715607 -73.962104
Totally compassionate and competent vets – I recently moved to NY from Seattle, and the Northside Veterinary Clinic was referred to me by nearly everyone in my building. When my beautiful, previously healthy, 6 year old dog became sick and wouldn't eat, I decided to go there for help. When you go to a new place, you know how you can always be a little suspicious that you might be getting ripped off and taken advantage of? Well, this place seemed like the total opposite of that. The waiting area is small, but it is clean and friendly. The doctor was really nice. He took his time, explained everything to me, and gave me options. When he saw me hesitate, he told me what everything would cost so there would be no surprises, and then went on to tell me that if I couldn't afford everything, which tests and procedures were most important to make my dog better. I am still looking for a job, so I need to be careful with what I spend, so I opted to go with just treating without doing any tests. This was no problem. "I will go with my clinical judgment" were the words used. "He doesn't seem that sick". Wow, right?
After getting water under the skin and a couple of shots, I was told to get him off his dogfood and cook for him. Well, no other vet ever told me that, and in fact I always thought table food was bad for dogs. The Dr told me that sometimes dogfoods are old or spoiled and maybe that's why he didn't want to eat it and felt sick!
Needless to say I went home and that night my boy loved his boiled chicken!
Thank you to my neighbors for telling me about this place!
Disorganized, chaotic,cold and very expensive – I have been to this office on 2 other occassions, this being my 3rd. I have always requested the man Dr because I have heard stories in the local parks about the older short woman Dr and her not so nice bedside manner. The man Dr (Dr Lieman) always seemed to be caring and concerned with my baby and that was what mattered most to me. Today was awful!! I came in to ask a question and possibly bring my pet in but the place was chaotic? The receptionist's are always friendly when I call or come in but are always very busy. Today was no different. I patiently took a seat to wait my turn and was totally turned off by the way they treat the staff members. The owner/manager was yelling at the receptionist right in front of us? really nasty like? We thought she was going to cry. Last time I was there it seemed chaotic and busy but always warm and friendly. The lady sitting next to me was appalled as well and told me its been like this for a few months. PLACES CHANGE AND THIS IS ONE OF THOSE PLACES. If your so understaffed why would you treat the really sweet employees like that? Well I overlooked the high prices the know it all rude female technician and the overcrowding but I will not be back to this facilty after today and I will certainly let all our friends at the doggie parks know they were right. The place is all about getting everything and everyone in the door and NOT about care and compassion. If you want info on dog/cat food the info is free on line you do not have to be schooled by an unlicensed animal technician and witness verbal employee abuse. Imagine having to pay for that! Needless to say, I went elsewhere for help.
The 1 star is for that poor receptionist. Do not be fooled by reading the reviews on this place, it's clear they write their own .
Special Place to Bring a Pet – Dr. Leiman is just an amazing vet. He has a wealth of information at his fingertips and always delivers professional friendly care. His support staff are very friendly and compassionate. Dr Eisner is also an incredible vet, but Dr. Leiman saved my cat's life via surgery and post-care and so I have a bias.
It's almost like going over to a friends house and having your animal checked up while you are there.
I have known Dr Leiman since he was only making housecalls and thought the service was terrific. I can honestly say the care has gotten even better at the clinic.
I can't say enough positive statements about this place.
What a great place!!! – I have been going to Northside for a number of years, I chose them since they have been around for many, many years. I started going there with my cat and an older dog.
Dr. Eisner has been amazing with my old dog keeping him comfortable with holistic medications, he went from shaking and barely being able to walk to dancing around like a puppy.
Now I bring in my new puppy also who had an umbilical hernia and they took care of him as well. The staff at Northside cares! They cover all the needs of my 3 pets. It doesn't get any better.
Avoid Williamsburg, go to Greenpoint – I will not get into the specifics of what another veterinarian did to correct the neglect and oversight of what Dr. Eisner provided...but I will review my experience.
The girl at the front desk was a gem. She seemed to delegate the rants of 'manager', the doctor, and two of the assistants while juggling welcomes and check outs of the patients. (She gets the one star from the review)
The 'manager' (who seemed more a glorified receptionist with inventory responsibilities) was infuriating. She was rather rude on the phone, (sounded impatient). At the office she verbally stepped into conversations she was not a part of, and usually spoke over staff who was beginning to explain the information I and others asked.
Dr. Eisner seemed to let frustrations from past patients carry over into my appointment. I did not bring my cat in to also offer talk therapy to this woman. I do not care to hear of personal conflict with other patients. Additionally, she seemed to give less care and hesitate to interact with lower income patients/owners. I was open minded to holistic medicine, as I seek it for myself and I use to see a holistic veterinarian for my dog while living in Delaware, but she seemed to treat to mask the symptoms rather than actually address the problem. No blood work suggested...which was alarming to me to put an animal on meds without a baseline to judge from.
The assistants were kind, but impersonal. I think it's understandable, considering their superiors seem rather taxing. With this being said, staff who can keep up a positive and welcoming energy throughout the day despite the affects of working along side those who are there. The one knew a ton about parasites and nutrition...I appreciated the information.
This place is a circus...and not the fun kind where you are entertained...
recommended – I've never actually written a review for anything or anyone before, but I feel pretty strongly about Northside Animal Hospital. I have an older, blind cat and a new puppy. Both animals have very different needs, but both animals are extremely comfortable at Northside. The entire staff is very knowledgeable and accommodating. They always remember me and always remember my pets. I feel like I'm visiting a pediatrician when we go in; not a vet. The absolutely precious front desk staff refers to our pets as our "kids" and the techs come out and play with the animals during the few minutes we wait to be seen. Their facilities are clean, and although the waiting area is small, it feels comfortable. Dr. Leiman is wonderful about breaking everything into terms I can understand so I never have any question about what I should be doing to keep my animals in great health. There is always a staff member with their hands loving on my dog and cat when we visit, ensuring their comfort. I simply will not entrust my pets' health to anyone else as long as distance permits.
good vet – the only few vets that actually recommends good holistic dog food, all the others one recommends science diet and royal canine which are nothing but junk at high prices
5 stars – As an internist in human medicine, I have to admit, I have always felt a bit condescending towards veterinarians treating my dogs for various medical problems. It is not that I thought that vets were less intelligent than MDs, it is that I felt it would be hard for a person who treats many different species to be thoroughly competent in each one. However, at this veterinary facility, Dr Leiman has treated my Cushingoid diabetic bichone with the skill of a medical internist at a human hospital. This has been a complicated case from the initial diagnosis of diabetes in 2007.
At that time, the condition was compounded by a urinary tract infection, a pyelonephritis, that made my dog need higher levels of insulin than would be expected. Although the urinalysis and urine culture were negative for an infection, Dr Leiman still suspected a problem based on the urine pH and mild changes in the differential on her CBC. A sonogram showed some fluid in the kidney suggestive of an infection, an antibiotic was prescribed for 4 weeks, and her insulin requirement went down by 50 percent. About 6 months ago her diabetes became hard to control again. After ruling out an infection in a similar manner to 2007, Dr Leiman suggested that the changes in her liver enzymes suggested Cushing's disease. Although the sonogram did not show adrenal enlargement, a dexamethasone suppression test confirmed that she did, indeed, have the condition. She was placed on a low dose of a drug called Trilostane, and it has helped her tremendously, not only in the diabetic control, but in her whole attitude. She seems less tired, and the panting she had been doing every night has completely subsided. Basically, my dog has been treated as well as any person would be in this difficult case. The care has gone beyond simple diagnostics and drugs. Home made diets have been a big part of the care. I know there are prescription diets for diabetics, but Dr Leiman and his wife, Dr Eisner, thought a proper home made diet would work better and be more enjoyable for my dog to eat. This was a wonderful recommendation. There is more to say, including the quick response to my phone calls, the professional respect that I have been given by the doctors and staff, as well as the obvious kindness they show to my dog. My experience at this facility has been truly wonderful.
where is the ZERO star rating? – This clinic has taken a nose dive. If you want your animal misdiagnosed, prescribed unnecessary medications, charged vulgar fees and enjoy being treated with condescension…this is your place. We were loyal clients, who have directly experienced what the neighborhood animal lovers have all been saying for the past 2 years. Avoid this establishment.
Highly recommended veterinary facility – You hear of horrible veterinarians who will try to take advantage of the scared ignorant owner and their sick pet. You hear of veterinarians who care more about their bottom line than what comes out of your dog's bottom.
This is not the case at this vet clinic! I have seen all 3 doctors with my pets, and I can say, without any question, these are the most caring and honest vets I have ever taken my guys to - even the most cynical pet owner can trust them.
The staff is just as equally kind, I have never experienced such excellent customer service from a health care institute, even human ones.
I brought my old lady in, who was experiencing troubled breathing, and fainting episodes. Dr. Leiman saw us, and went through a series of tests, and took the time to explain everything to me. He made a referral to a great cardiologist, and now I can honestly say her quality of life has increased ten fold.
I will be honest, it has cost me quite a bit, but it really is worth it when my dog no longer has to wake up in the middle of the night because she can't breathe, and that she can actually enjoy a walk longer than 10 minutes long without difficulty.
A miscommunication happened, and I came in for an echocardiogram on a day it couldn't be done because Northside hadn't scheduled it in advance. Dr Eisner was extremely apologetic and gave me a free product for her heart as compensation for my trouble. She also spent a good while explaining to me why I should alter what I feed my dog to help her heart- apparently increasing the fat in her diet will be very good for her.
I feel that at any other facility, I would have gotten an apology at best and that's it.
I cannot recommend this facility highly enough.
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