Brooklyn >Event Planning > T J Home Decorators
1944 86TH St, Brooklyn, NY | Directions 1121440.605242 -73.999308
Neighborhoods: Bath Beach
ATTENTION: stay away from this place!!! The owners of this business are the biggest LIARS, they're only after your money. When I walked into their store, the owner and his wife acted extremely friendly, and said that they have been in business for 20 years and their priority is to provide the best service and make sure that I am happy with all the curtains they will custom make for me. DON'T BE FOOLED!!! After choosing out the fabrics, the owner, Joseph and his wife came to my house to make measurements of my walls/windows. After making me wait over 1 month for curtains, and paying $3,000, all the curtains that came were the wrong measurements- off by 13 inches to be exact. From what I understand about "custom" curtains, they are custom because they are made to be the specific size you need. If I needed shorter curtains, I would have went to any local retailer. and paid 1/4 of the price. When I brought the curtains back to the store and showed them that he had taken down the wrong measurement, he argued saying that its not his fault. . I am not sure how it can be our fault, if they were the ones that took down the measurements? Finally, Joseph said he realizes that he was wrong and he will redo everything as soon as possible. Two days later, he calls us back saying he changed his mind and he doesn't want to redo them. He also refuses to give us our money back. We are now filing a lawsuit against them. STAY AWAY !! TERRIBLE AND UNPROFESSIONAL. I completely agree with the previous review, and I am not sure how these people are still in business. I am currently filing complaints to the BBB.
HORRIBLE – They messed up the whole order and refused to discuss it or how to fix it . The were rude, yelled at me, berated me, told me that I should mind my own business and that everyone should know their place. Will now be paying someone else to fix their incompetence.
NEVER EVER EVER DO BUSINESS WITH THEM
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