1700 N F M 620, Austin, TX | Directions 7873230.381299 -97.945179
Neighborhoods: Vineyard Bay
We just had literally the worst experience with RED's Fresh Food on 620 out by the lake. Around 130-ish today, we ordered some food for pick up. On the way to pick up the food, my wife was in an auto accident. (She's safe, thank God.)
However, while I was on the phone with insurance/tow trucks/rental car agenices/etc, I received no less than 3 calls from the folks at Red's inquiring about when we would pick up our order. I told them my wife was in an accident on the way to pick up the order, and we currently had more pressing issues. After hanging up on the final call, I was immediately contacted by the "manager" of Red's, who requested payment for the meal we had not picked up. To be honest, I was baffled. I less-than-politely reaffirmed to him that my wife had just been in a car accident, and I was unconcerned about the order. I hung up and considered the matter closed.
Fast forward to 30 minutes ago: My wife is home, safe and recovering, and we get a knock at the door. It was the manager of Red's, with a bag of now-three-hour-old food, demanding payment. I DID NOT GIVE THIS RESTAURANT MY ADDRESS. REPEAT: I DID NOT GIVE THEM MY ADDRESS. This guy looked up my address based on my phone number and came here, expecting what, I don't know.
I step outside to speak with him. He attempts to hand me the bag, which I do not take. He says "30 dollars". I tell him I'm not going to take delivery of this food, and he can get off my property or things will get ugly, quick. He begins mentioning something about us placing the order. I reiterated that my wife had gotten into a car accident on the way to get the food, and his response was "I don't care." So, he was then advised in no uncertain terms to vacate my property immediately, which he did. He then stood on the street at the top of the driveway attempting to take photos, until I emerged outside again. He then drove off, mentioning that if he didn't receive payment by Monday, he would "call the police". Getting a good laugh out of this last bit, I invited him to do so and offered to call them for him myself.
Needless to say, this shook the wife pretty good. Long story short, as an avid, active Austin foodie I recommend you avoid Red's like you owe it child support.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Red's Fresh Food on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.