Cohen's Fashion Optical

(212) 475-0999 | View Website

841 Broadway, New York, NY | Directions   10003

40.734359 -73.991058

Open Hours

Mon. - Fri. 10am - 7pm;Sat. 11am - 7pm;Sun. 12am - 6pm

 
Opticians, Optometrists, Luxottica  more

More Categories: Optical Goods, Contact Lenses, Sunglasses

Payment Methods: American Express, Debit Card, Discover, MasterCard, Visa

Neighborhoods: Greenwich Village, Chelsea, Downtown, Midtown

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Reviews for Cohen's Fashion Optical

Doesn't Recommend
1.0
over a year ago

Good Service Bad Execution – First time, they polished the edges of the lenses by hand & it looked very unprofessional, a child could have done better. Luckily they reordered the lens & tried again with more success the second time.

Second time, on the same pair of $400 frames, when you insert the little screw, they broke one of the little eyelets, they did not tell me about it & I discovered it some time later.

I decided to give them one more shot, since they have such friendly service. I wanted a pair of glasses, I asked them to order, they couldn't get them, so I bought them online & brought the glasses to them. Another pair of $400 frames, when you pick up new pair of glasses you expect them to look good, right? There were 2 scratches on the bridge/center of the frame, right in the center of my face!! I called the fitting guy out on this, but he didn't apologize. He had not even noticed the scratches that he created until I pointed them out. When you pay $700 for frames & lenses you want it to look perfect when it's delivered, like a new car. He went to the back & painted it black with a Sharpie marker, which later rubbed off.

Don't be fooled by the friendly service. Look elsewhere if you want your glasses built correctly.

Recommends
5.0
over a year ago

Exceptional Customer Service – My glasses broke (I lost a screw to my glasses) while I was at work and my friend referred my to this store. They replaced the screw for free and while I was there I picked up a pair of sunglasses for a decent price. The place was really clean and everyone there was friendly and they got me in and out of there in no time.

Recommends
5.0
over a year ago

They were helpful and professional – My glasses broke (I lost a screw to my glasses) while I was at work and my friend referred my to this store. They replaced the screw for free and while I was there I picked up a pair of sunglasses for a decent price. The place was really clean and everyone there was friendly and they got me in and out of there in no time.

 

67% 100 3 3 Votes
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