Brooklyn >Home Improvement Stores > Nicks Auto Glass
1523 Neptune Ave, Brooklyn, NY | Directions 1122440.579271 -73.983796
Neighborhoods: Coney Island
After visiting several glass shops in Brooklyn I decided that Nicks was the best choice for me. I received great customer service and was given a reasonable price. The workers were kind and quick I was very happy with their work and would use their services again.
Nicks is the best , great service and the best prices in Brooklyn!!
I will defiantly use them again in the future !!
nicks auto glass is amazing ! They are extremely professional and there prices are great !!!
I needed a new front window , they were quick are charged me a great price ! I would defiantly recommend them to a friend !!
AVOID THIS PLACE AT ALL COSTS
This place is a total rip off. I came in on a Thursday at 9:15 am & told that they did not have my glass in stock, but that they could order it & it would be there in two hours. I live relatively close, so I left a $100 deposit & said I would come back. Thankfully I called before I returned. At 12 o'clock the glass still had not arrived. I called a few more times 7 received the same lies over & over "it going to be here any second". This was total BS. Finally I decided to just go there before I had to go to work(DSNY). I showed up at 2:30 pm & the glass still had not arrived, but was told it was close. So I waited till 3 pm, leaving myself barely enough time to get to work. Glass never came. I was told by Chris that if I came back Friday morning first thing I would be "in & out in 20 minutes"(HAHA yea right). And that he would do the job for me for $175. Foolishly I believed him & i returned the next morning right after dropping my daughter off at nursery school. When I got there Chris was not there, but Nick was there. It took 10 minutes of waiting for him to finish talking on his cellphone to even notice me. I was informed that the glass had not come & he would send his guy to go pick it up & he would be back in a half hour. Well almost 2 and half hours later my glass was finally installed. The whole time i was pacing back & forth(no real sitting area) telling Chris & Nick that I needed to pick up my daughter. They were either indifferent or just plain did not care. When I go to pay I'm told that owe an additional $117 for grand total of $217 for the job. I inform the receptionist that Chris quoted me the price of $175. She tells me that Nick is the boss. I looked around for Chris , but he was nowhere to be found(very shady operation). The glass was already installed & I was already late to pick up my daughter, so I pay & leave.
Any positive reviews left for this business must have been left by them(using alias') or by their friends because judging by all the other reviews that I have read(too late) the experience that I had with Nick's Auto Glass was the norm not the exception.
AVOID THIS PLACE AT ALL COSTS
Bad Business Model. Try to avoid them if you can.
I came to change windows in my car, they told me it will take 2 hours, and in reality I was waiting for 4.5 hours to get the job done. They did not have a glass in stock, so why to lie about 2 hours, when it took 4 hours for it to be delivered?? Either do not lie, or change the supplier and delivery team.
The place does not have comfortable sitting in a waiting area, just Wooden Box to sit on.
The People who work there are DISRESPECTFUL, swearing all the time, and even more, SMOKING while customers waiting. Hello, did you forget about NY State Non Smoking Law??
NO RESTROOM in business as well.
In Summary - Avoid this business at all cost, or ask them upfront if they have a glass in stock. If not - seek another business, to avoid pain waiting for hours in stinky uncomfortable place with Nasty Workers.
This is the worseeeeee place ever. Just had my windows installed in my van and they are messed up!!! And the two guys in there just try to lie after lie after lie and just every word out their mouth is a lie. Service is terrible and they have some Mexicans installed my windows . I wish I read all the negative comments before I went because they are soooooo true and all the positive comments left behind are definitely BS because those are left by them or their friends because the comments does not match any of the comments I read. Service is horrible and it's a nightmare for me. They ripped me off and basically let me burn. So crazy . I hope this will help u guys have a second opinion before getting your windows fixed here there are so many other great shops in Brooklyn or in the tri state . Only reason I went was because my wife said hey just pull in and I regret every damn second. These guys are the devil. They are worse than hitler on my opinion. They basically killed and burned me and they are telling me they don't care. I been trying to reach them for over a week now and they started to threaten me just because I'm a older man and I have no power it these young fellas took great advantage of me. For future purposes I hope everyone will do some deep investigation before going there because it's not worth it simply not at all. Just go somewhere else with no negative reasons period. Just don't waste and get robbed for couple of hard earned money. Thank u take care and good luck to all of you guys out there. They just got me so mad because I got robbed by them and now they threaten me. What a sad story. Take care
5 star grade A service..GREAT – i just returned to nickys auto glass for my back glass on my 2004 chevy impala omg this place got even better i was in and out 30 mins i love u guys
Nicks Auto Glass Rated #1 to me . I had 2 problems recently and went to Nicks auto glass and was very satisfied with the service . The people wer kind and quick My cost was totally reasonable . Any body who has a problem with windshield or any other glass mirror's etc You should use their service. You won't be sorry ..
TERRIBLE! Place is seriously the worst of the worst. The rear window of my car was destroyed and i went there to get a replacement. At start he said $250 and about a hour to get he job done.After hours of waiting, he finally told us to wait until 4-5 because they needed to ship the glass. I called at 5 and they told me about half an hour more. I went there at around 5:30-6 and by the time i got there, the place closed and they didn't even call me telling me they would close or anything!!! It ended up they didn't even get the glass until 3 days later. If i knew it would take so long, i would have gone somewhere else! for sure. When I finally got my car, they told me to pay $300!!!! this was clearly more than what he told me earlier. On top of that, they installed the window wrong. The chords in the window weren't attached. I ended up having to go to another shop and pay another $200 to get it completely fixed. A week or so later, I also got a letter saying I got a ticket when my car was being repaired at Nicks. Not only did Nicks not pay the bill, they also threatened me. This place is terrible I say. Nothing they tell you is the truth, everything is a lie. The only reason why some people give it a positive review is because they are lucky and Nicks had the glass on the spot. Look at how many negative reviews this place has! why risk it? might as well go to another shop, there are plenty in Brooklyn.
Low Low Low Prices! Excellent Work! – Really not sure about some of the negative reviews of this place. Was able to get a much more reasonable quote for my windshield (with dark tints) replacement ($175), labor included, than Safelite, Chevy, and comparable individual shops. The staff was funny and flirty. And the service was done in about an hour and a half. This is a great place for glass replacements. Hint: you have to "know" someone to get a rate as low as mine.
Woman there called me twice to update me on the time I should pick up my car, also told me that another part needed to be replaced. Very curteous.
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