730 State Rt 23, Pompton Plains, NJ | Directions 0744440.975426 -74.288675
Straightforward scheduled oil change. Job was done quickly and I was on my way.
Brought my 2006 Highlander in for 80,000 mile service and replacement of all wiper blades and possible replacement of the entire passenger side wiper arm. But this arm was not corrected or replaced. I spoke to Jason who said that he would have the wiper assembly replaced, at no cost to me. He wanted to correct the situation to my satisfaction and I'm bringing the car back tomorrow (Jan 23). I'm very satisfied with Jason's follow-up. He represents Crestmont Toyota very well.
I came in without an apt. Keith got me in. Had to order part, set me up with a car. Quick, courteous and professional. Of all the dealerships I have dealt with in the past I am very happy with the service here. I have had a couple of service advisors at Crestmont and they are all excellent. I would recommend Keith or any advisor at your facility.
I was treated well, and my car was completed in a timely manner. Both receptionists were friendly, as was the young man who wrote the initial information, and the gentleman who I sat with regarding the service.
Todd was very professional. He was pleasant to deal with.
Made me feel comfortable. He explained everything to me in detail. Im a crestmont customer now.
I enjoyed meeting your new service advisor Jason Craig. He was very friendly & professional in taking care of the 30k miles service for my Sienna.
It was good. Everyone was courteous and professional. My only complaint is that no one called me after service was completed.
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