Queens >Automotive Sales & Services > V & S Motor Service And Collision INC
20720 Northern Blvd, Bayside, NY | Directions 1136140.758472 -73.775791
Quality work, great service! – Just recently someone smashed my car door while it was parked outside my house. What a bummer! I had no idea where to get it fixed, and was cleary upset about it. Asking around I was referred to V & S by a friend who lives in my building. I bring my car (2008 Honda Civic) over and right away I think this is a good move. The place is big and clean with a nice office. Vinny, the manager goes over the damages with me, and assists me in filing a claim through my insurance. I leave the car the same day, get set up with a rental. About 10 days later he calls to tell me the car is done. The car looks perfect, they fixed everything like new.
I definitely recommend V & S as they are very nice, and provide excellent customer service.
Excellent Service, Fair and Honest pricing – I brought my 2001 BMW 3 series for a 60,000 mile service. They checked over the whole car, and found some issues in the front end. They called me with a price, and promptly continued with the repairs. I picked up my car the following morning feeling very satisfied with a job well done.
Be aware of Vincents – I broght my car, which had very minor issue.
1) the car was in the shop for 6 days and this is the job that can take a man to do withing two hours, in my case it was changing oil hose, battery, and engine oil.
2)Was charged over $600 in cash....Paid almost 550 in cash and that was charged the rest + tax on my card. Please note I paid in cash.... no taxes are collected in other stores if you pay in cash. I have been told that i will pay tax only on the difference in my case ($50) where in reality I was charged another $50 just in taxes.
3) I have been told that V&S are accepting extended warranties (in my case GE). They told me that I will pay onlu the deductable and the rest they will charge GE. 6 days later i was informed by them that GE refused to pay. I have called GE after their servise. GE rep told me that noone from this shop has done any requests.
They have charged me over $600 plus taxes. I have spent 300$ in car rental, cause they kept car in the shop for 6 days. And the service they provided was very unsatisfactory... I weill never come to this place again... And please if you will go... Make sure everything is done the same day... and for the reasonable prices.
Citysearch doesnt allow enough characters to write a detailed response, so I must be crudely brief.
GE did not cover the part
GE was absolutely called
The part was an expensive high pressure oil line
The "hose" took 3 days to come in
V & S does collect tax
V & S charged this customer very fairly
I don't control rental costs
V & S has a large loyal following it gained by treating its customers right since 1976
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