Franklin >Manicures & Pedicures > Social Grace Nail Bar
202 5th Ave N, Franklin, TN | Directions 3706435.925967 -86.872749
SCARY. I just had a really terrifying experience. I needed my nails done, and since this business is newer & there never really seem to be any customers in the parking lot, so I thought I'd give it a shot. MISTAKE. My heart is still beating really fast.
Here's what happened:
I needed a nail fill & they sat me down at this huge tan counter (with my back facing the open door & it was really loud from the car traffic. The business was virtually empty of customers except for one woman who was receiving a pedicure & was enjoying it. The chair had a really low back & was really uncomfortable as it gave no support. Also, I was struck by the decor- they obviously spent alot of $ on it, but there was tan everywhere no other colors. It felt well, kind of weird. The manicurist did a nice job though, so I left her a good tip & it I wrote down some feedback on a piece of paper & left it on the front desk because I thought the owner/mgr might appreciate customer feedback & use the "Social Grace" in the business' name to consider the suggestions.
WHAT HAPPENED AFTERWARD WAS THE REALLY SCARY PART:
I went to work. In my absence the owner/mgr obviously Googled me or something, because when I looked at the Front Desk of the business where I worked, he had left a really kind of aggressive message written on the back of my note & this is what it said:
"It is very disappointing that people like you exist in this world...you are not special!!! You are sick in the head. Everyone who has come in my nail salon loves it. You must have a huge head to think you could come in & leave these suggestions thinking we would ever consider changing anything for you. Please seek mental health and never come back in my nail salon. We Do not want Nor do we need customers like you. Good Day Psycho."
PRETTY SCARY HUH. Not socially graceful. This appears to be congruent with a review left on GoogleMaps regarding another of their midTN locations, however, so it appears I am not alone in having a negative experience with Social Grace Nail Bar.
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