Houston >Food & Dining > Pastelitos Cafe
1809 Eldridge Pkwy, Houston, TX | Directions 7707729.748771 -95.625130
Neighborhoods: Westside, Eldridge/ West Oaks
Crappy Service – Honestly, I've been there twice and I've had such a bad experience in both of them.
First time, I went by myself, I wanted to order take outs. So, I went to the cash register, and I asked for cheese pastelitos which are something similar to empanadas. The lady told me that there were no cheese pastelitos left, so I ordered spinach ones instead. They guy behind me ordered cheese pastelitos as well, and the lady said Ok. How come that in one minute she changed her mind?. Well, I sat to wait for my order, and in the mean time I asked for a hot coffee latte. When the latte came, it was way too cold, and the customer sitting right in front of me complained about the same thing. After a while I got the food, which was ok.
The other day I wanted to give it a second try and I went there with my husband. We got to the place and we sat. We waited about 15 minutes for somebody to come and at least give us a menu, but no one came. The funny thing is that in the mean time, two couples walked in and they were given a menu in less than 5 minutes. My husband got tired and said he wanted to leave. So we stood up and when we did my husband told a waitress that we were about to leave because the service sucked, and she just said: Oh i didn't know you guys hadn't been taken care of yet. She didn't even say sorry!
Anyways, don't waste your time going there, crappy service, not very nice staff and the food is just Ok. I don't think I'll be going back any time soon.
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