Houston >Home & Garden > Your Cost Furniture
15441 S Post Oak Rd, Houston, TX | Directions 7705329.601853 -95.464223
Neighborhoods: Southwest, Central Southwest
From the Moment I walk into the doors of Your Cost Furniture I was truly amaze with the presentation of the store I knew right at that moment this is where I wanted to purchase my furniture! The salesman at Your Cost Furniture were very professional, polite & courteous! I highly recommend Your Cost Furniture for anyone who's looking for GREAT furniture! For GREAT prices! With GREAT Customer Service! Ask for DOUG!!!
YCF provides exceptional customer service. I enter the facility and was warmly greeted by Mr. Doug. He asked could he provide assistance, which was extremely helpful. After providing assistance with completing paperwork, he displayed superb guidance with making a living room selection, which i just love. Later, i was contacted by a very courteous gentleman by the name of Marquis asking for an appropriate timeframe for delivery.
An overall rating for this Furniture store and it's employees is a 5-Star. Polite, Courteous, Supportive, Greate assistance, and Exceptional customer services skills.
You guys are the "BOMB"!
Your Cost Furniture changed my life!!!! – I am a starving artist in Houston, Tx and was living in an apartment with an air mattress, a lounge chair from a garage sail and a television. I have a friend who was told by Doug of YCF that he wanted to be a blessing to someone who is a blessing to others. He did not know me, we had never met but because my friend gave him my name Doug and the family at Your Cost Furniture blessed me with a home full of B-E-A-U-T-I-F-U-L furniture and electronics. This was on someone's word that I was good person. When I had gone by the store to look through the catalog the staff had no idea who I was and they were soooo welcoming and I didn't feel overwhelmed like some stores can make you feel. The store itself is gorgeous, clean, easy to locate and the selection is awesome. They have the art deco pieces as well as timeless classic pieces. My entire experience with the family of YCF has made me see that good people still exist. They still check on me to see if I am enjoying my furniture (and it's beautiful, they didn't give me crap lol). These are young men bringing a service to the community where you don't have to drive to a big name store where the people could not care less if you are satisfied. I will forever be indebted to Your Cost Furniture for being a blessing in my life as well as others.
Please check them out for your furniture and electronic needs. I love you guys and hope to see a chain of Your Cost Furniture stores around the city and nation, I believe in you. :-D
Best experience ever purchasing furniture!!! – I just want to start off by saying that the customer service that I received at YCF was exceptional. The reason for my trip to the store was to purchase a dinning room table that I had seen on the online website. I was welcomed by a nice young man named Doug. I pulled up the picture of the table that I wanted and was told that the table could be here in two days. I then picked up one of their furniture books and started to skim through them, and then suddenly something popped out at me,it was the living room set that I have wanted for a couple of years, but no has ever been able to order it, its always a discounted it, back order or something of that nature. I immediately ask Doug is it possible to get this living room set? He replied "of course, I can get you anything you want with the best possible price in town." So now, not only was I purchasing a table, but I was getting the living room set that I had always wanted and decided to throw in coffee and end tables to complete my marvelous living room set. But the good news did not stop there. I was informed that since I was purchasing a living room package I would receive a free 51 inch flat screen TV, which I was totally flabbergasted by. Doug told me that my furniture would be in within the next five business days, and it did arrive on the fifth day. I cant recollect the delivery guys name, but they were awesome. Not only did they deliver the furniture, but they also set it up for me. Needless to say, from the first step through the door of YCF until the delivery of the furniture at my home YCF has truly displayed immaculate customer service and I would definitely shop with them again for future purchases and refer them to friends and family. Keep up the good work guys.
Worst service ever.. – I went to the store to find out after calling that they would have to order the furniture , When i called they said they had it in stock..I paid because Doug the so called owner gave me a low price..waited for weeks and the furniture did not arrive, when i asked for my money back they charged me a 25% fee of my payment 560 $ i lost and recieved nothing...NO FURNITURE NO APOLOGY ....NEVER SHOP AT THIS STORE UNLESS YOU WANT TO LOSE MONEY....SHOULD HAVE EXPECTED THIS THEY STARTED WITH LIES
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